LifeStance Health Reviews | Read Customer Reviews of lifestance.com

LifeStance Health Reviews | Read Customer Reviews of lifestance.com

LifeStance Health reviews

2,188 approved reviews, newest moderated first

Lady B.
Oct 22, 2025
Horrible customer service
I was supposed to get a response from the TMI department about my insurance and start date; I waited 3 months! So I called for the 5th time only for the uneducated receptionist to tell me to call my insurance myself. There was more than insurance approval that I was waiting for but she was too ignorant to know that.
Response from LifeStance HealthOct 24, 2025
Lady BC, thank you for taking the time to bring your concerns to our attention. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
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Mike H.
Oct 22, 2025
STAY AWAY!!!!
I would strongly suggest that if you care about your mental health, you stay as far aware from life stance as possible. Their billing practices are shady at best. If you pay before every visit, you'll still have billing issues.
Response from LifeStance HealthOct 24, 2025
Mike, thank you for taking the time to bring your concerns to our attention. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
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S M.
Oct 19, 2025
Dr POHLMANN
Dr. POHLMANN is great so far. I’ve only seen him 3 times though. But so far so good.
Response from LifeStance HealthOct 24, 2025
S, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
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Mrs. B.
Oct 16, 2025
Services
My therapist is Mrs. Tran. She made the sessions so convenient by meeting on virtual Zoom. She will listen and help out the best way possible. This is considered my first therapist with LifeStance.
Response from LifeStance HealthOct 17, 2025
Mrs. Brady, thank you for taking the time to leave us a positive review! Your feedback encourages us to continually strive for excellence in delivering quality care.
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Laura R.
Oct 16, 2025
Positive experience for multiple disciplines
I have used LifeStance for traditional therapy and we landed on the fact that I may need ADHD testing- I was able to schedule within the same practice and once diagnosed was able to schedule with a medication provider- being able to do all at the same practice was so convenient. I have had nothing but good experiences with the providers. I am only giving 4 stars due to their phone system! Pack your patience for that. The wait time is longer than it should be and you are routed to what seems to be a call center not a direct office. I tolerate this because I really have had good experience with therapist, psych tester and medication provider psych.
Response from LifeStance HealthOct 17, 2025
Laura, thank you for your review! We are dedicated to providing the upmost compassionate care and treatment. We wish everyone continued success on their journeys to positive mental health.
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Andrea
Oct 16, 2025
What Has Made the Difference
What has made the experience better is her level of understanding & my being forthright. Feeling that confidence of being able to discuss anything with your therapist is invaluable to your growth.
Response from LifeStance HealthOct 17, 2025
Andrea, thank you for taking the time to leave us a positive review! Your feedback encourages us to continually strive for excellence in delivering quality care.
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Brooke W.
Oct 15, 2025
New to therapy
Finding a therapist was scary and difficult and lifestance made it so simple! My therapist is very kind and helpful while being the most supportive she can be!
Response from LifeStance HealthOct 17, 2025
Brooke, thank you for the five-star review! We are dedicated to providing the upmost compassionate care and treatment. We wish everyone continued success on their journeys to positive mental health.
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Kari
Oct 15, 2025
Excellent Practitioners
My therapist and psychiatrist are both professional, supportive, and great active listeners. I highly recommend the excellent practitioners at LifeStance Health.
Response from LifeStance HealthOct 17, 2025
Kari, thank you for taking the time to leave us a positive review! Your feedback encourages us to continually strive for excellence in delivering quality care.
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