LifeStance HealthReviews of lifestance.com

I really wish my experience with LifeStance had been better, but unfortunately it was incredibly frustrating from the start. My daughter had several online therapy appointments scheduled, and more than once the therapist simply didn’t show up. There was no message, no call, no heads‑up — just us waiting on the screen with no explanation. What made everything worse is that we were charged for an appointment the therapist missed, and trying to sort it out with their billing department was a stressful, exhausting process. I tried multiple times to get help, but I never got a proper resolution, and the charge was never refunded. As a parent trying to support my child, this whole experience felt disappointing and honestly very discouraging. I don’t want anyone else to go through the same thing. I really hope LifeStance improves their communication and billing so families can actually focus on getting the help they need.

I had my first visit with Donna Anderson which was great. She made me feel comfortable right away. She listened intently and was so pleasant. Above all Donna Anderson was eager to help me. I decided to continue as a patient under her care immediately. This was the first time I felt heard and valued as a person, not just a patient. LifeStance Health should be proud to have her as their employee.

It started out rocky, as I was assigned to a therapist for my depression and anxiety medication. I liked her, but I had three instances where there was mistakes made between the pharmacy and her, which caused me to go thru withdrawals (class 4 narcotic) because I had to wait for the therapist to see my message on the portal. It always included a weekend which only added to the time I was without my anxiety medication. I asked to be assigned a new therapist, which has been absolutely wonderful. She truly cares, and is slowly taking me off the drugs I’ve been on for 15 years. She suggested that I take a swab test, that looks at your DNA and can tell the drugs that are the best for me, and the worst. Almost every drug I had been taking, showed up red which means they are not working for me effectively. I cannot say enough about Lora, she has been great therapist for me and you know she really cares!

Everyone here has been incredibly pleasant I have no complains and they’ve made me feel so comfortable!

Curtis Downing was exceptional with his counseling and my first assessment. Kind. Intelligent. And understanding. I really look forward to our next appointment. He really cares. Thank you. Michael Riley

You have employed a very professional, educational and compassionate man. He ask questions and talks to you, gives you information. to think about. Dr Meland is ready to help you get back on tract.

My experience with Jennifer Huskinson, Briana Laurie, and the staff at LifeStance has been amazing. The care and compassion has been life changing for me and I’m so grateful. Thank you so much!

My doctor is experienced, a good cummunicator and patient. He is available and answers messages promptly I leave on the LifeStance App.