Shay
Unable to cancel the account without…
Unable to cancel the account without calling an unable to get a live person on the phone. I am being charged for services not received. The initial start was not good either I waited weeks before anyone responded...Terrible do not recommend. I am still trying to get a refund. I am unable to see response as I have to resubscribe to read the response. Why wouldn't you email a direct response??
Response from LifeMDJun 15, 2026
We sincerely apologize for the difficulties you've faced with account cancellation and billing. We are actively working to improve our support and response times. Our records show that a resolution was processed on June 4, 2026. A message with full detailed information was sent to your patient portal for review on the same day. Please reach out to [email protected] at your earliest convenience, and someone from our management staff will contact you to further clarify. LifeMD