LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Thanks for L.
It has been extremely convenient with no hassles. Great patient care throughout the whole process.
Response from LifeMDJun 18, 2026
We're so glad you found our patient care convenient and hassle-free. Thank you for your positive feedback! LifeMD
Jose and thanks for your O.
LifeMd is meticulous about staying in contact with the patient.
Response from LifeMDJun 18, 2026
We're glad to hear you appreciate our communication. Thank you for your feedback. LifeMD
Jacquelyn F.
Very Responsive and great support.
Response from LifeMDJun 18, 2026
We appreciate your kind words. LifeMD
Deb M.
They offer an email address but blew off my emails when I began their Wegovy pill in January 2026. Customer service is so poor and condescending , slow response times that I cancelled my membership 6/16/26. I saved the screen shots of being able to use the service I paid for 6/1/26 until 7/1/26. I emailed billing to confirm cancellation. Hilbert M replied 6/17/26 telling me he cancelled me and service would end 7/10/26. Hours later I get an alert I have 2 messages but now there’s a banner on the app telling me it’s a premium service to set an appt w a provider and doesn’t allow me to view the app. Also if you try their 800-852-1575 you are on indefinite hold and while they offer a hit 1 for a call back, they don’t. Save your money here and use it elsewhere.
Response from LifeMDJun 18, 2026
Thank you for sharing your experience. We are concerned to hear about the difficulties you faced with our email support, customer service, and app access. We are reviewing your feedback internally to improve our response times and service delivery. We're so sorry to hear your experience with us was unsatisfactory. We would love the opportunity to speak with you and ensure you are 100% satisfied with our services. Please reach out to [email protected] at your earliest convenience, and someone from our management staff will contact you to rectify the situation. LifeMD
Edward
Just signed up with LifeMD , you pay first month up front before you find anything out. Then I was told they couldn’t find my coverage so my cost went up 200/mo . I called to cancel , which was told I was cancelled, when I asked about a refund , was told there would be no refund that the first month covers the cost of the paperwork. This is a bad , deceptive company. They straddle the line of a scam.
Response from LifeMDJun 18, 2026
We appreciate you sharing your experience. We are sorry to hear about the confusion regarding your coverage and the cancellation process. We are reviewing your feedback to improve our services. We're so sorry to hear your experience with us was unsatisfactory. We would love the opportunity to speak with you and ensure you are 100% satisfied with our services. Please reach out to [email protected] at your earliest convenience, and someone from our management staff will contact you to rectify the situation. LifeMD
Dan O.
Always responsive whenever an issue pops up.
Response from LifeMDJun 17, 2026
We're glad we could assist you promptly. Thank you for your kind words! LifeMD
Mark H.
These guys are awful, charged me in Feb never got prescription, didn’t refund me, I canceled, which is impossible to do, and now in June charged me again this time for two months. Stay away from these crooks.
Response from LifeMDJun 17, 2026
We are truly sorry to hear about your billing and prescription issues. We are reviewing your account to understand what happened and prevent future occurrences. LifeMD
Valerie
Incredibly patient while we set everything up. Answered all my questions with professionalism. Builds trust
Response from LifeMDJun 17, 2026
We're so glad our team was patient and professional, answering all your questions and building trust. We appreciate your feedback! LifeMD