LifeMDReviews of lifemd.com

Stephanie was very helpful and stayed in touch with me.

My questions get answered and I feel confident with the doctors reviews.

To start, I used this company back around May of 2025. Some things happened and financially I couldn't afford the service and medication so I cancelled. May 12 of this year (2026) I paid 75 dollars and decided to give the company another shot so I scheduled an appointment with a telehealth provider. I received a recommendation from a trusted friend and decided that in the long run her recommendation would actually work better for me, so I cancelled the appointment with the provider and requested a refund of the 75 dollars I'd paid on May 12 2026.... It is now June 10th 2026 and I have been told multiple times that they see where I cancelled the appointment on May 19th, but their provider wrote a prescription and their records indicate that the medication was delivered to my address so they would not be providing me my refund. Here is where this gets sad and a little funny.... 1.) Why would any medical provider write a prescription and send it to someone who had cancelled their appointment?? 2.) The tracking information they provided me with in their chat IS ALL FROM 2025....and, all of their employees are obviously blind to the fact that it is 2026. Their employees in my chat history has claimed multiple times that their provider wrote a prescription without a PT even being seen, and they can't seem to read dates and simple tracking information... My suggestion is to stay far away from this company. Save yourself some time and headache... Oh and save your money cause they will not take accountability for anything that goes wrong in their end. I have proof of everything I am saying if anyone would like to reach out and see it please feel free to shoot me an email if that is possible through this platform, hopefully I can keep you from making the mistake of using this telehealth provider.

Chultzy Made my experience phenomenal!!! She guided me through everything and made it quick and painless.

Excellent customer service with patience and knowledge of the company which met my goals and answered my questions

Only received 2 months supply of wegovy 1.5 mg and 4 mg but have been charged 4 times for weight mgmt. 75.00 149.00 199.00 and lastly 299.00 all in two months. Have only had one discussion with the doctor. Requested a refund of the 299.00 charge and was told it is not cancelable. Suggest strongly you review possible charges and what you get for the money.

Price for my Wegovy pills went up $100 per month with no notice. And, the payment for an "offer" of a one year commitment in with a discounted price was not explained clearly. My bank account was drained of nearly $2900 when I agreed to the plan. I have asked for my original plan to be reinstated but my bank account has yet to be restored.

Not sure where to start. Poor communication, little progress, app locks up, untimely response, what can I say!!! Help!!