LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
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Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
David B.
Very disappointing customer service. I have emailed them twice about been a patient and they have not even the courtesy to respond.
Response from LifeMDJul 6, 2026
We sincerely apologize for the lack of response to your emails. We understand your frustration and are truly sorry for this oversight. We are committed to improving our communication. LifeMD
Mike K.
Both times I was ready for refill on prescription there were issues. Now I have a ~10 day gap in med!
Response from LifeMDJul 6, 2026
We appreciate you sharing your experience. We are concerned to hear about the difficulties with your prescription refills and the gap in your medication. We are reviewing our processes to prevent this from happening again. LifeMD
Ben
My Agent was Very friendly and excited to help me reach my goal
Response from LifeMDJul 6, 2026
We're delighted to hear that your agent was friendly and enthusiastic about helping you achieve your goals. Thank you for sharing your positive experience! LifeMD
Melanie
Dr. Domingo was friendly, asked great questions, good listener and we came to an agreeable plan fairly quickly. He is very knowledgable and helpful.
Response from LifeMDJul 6, 2026
We're so glad to hear you had such a positive experience! It's wonderful that our team member was friendly, knowledgeable, and helped you create a plan quickly. Thank you for your feedback. Life MD
Vicky Villacinda S.
I was so lucky to be assess by Taylor. Very informative and easy to understand the programs. Thanks Taylor
Response from LifeMDJul 6, 2026
We are so happy to hear that our team member was informative and made understanding our programs easy for you. We appreciate your kind words! Life MD
Wade
All the doctors are very friendly, professional and knowledgeable. All medications arrive correctly and ahead of schedule. The customer service is outstanding
Response from LifeMDJul 6, 2026
We're so glad to hear that our doctors are friendly, professional, and knowledgeable. We appreciate your kind words about our customer service and timely medication delivery! LifeMD
Sandra
This company basically took our money and would not refund the money. The cost advertised on the site is not the cost that is charged. Very long wait times to even speak to someone just to be told funds would not be refunded for an unauthorized charge. I never spoke to anyone on the site regarding health or medication that was prescribed so what was the extra cost for? Ended up filing dispute with the bank to try to get our money back. Never again will I use something like this. As soon as I saw it was a California company I should have known to stay away.
Response from LifeMDJul 6, 2026
We are truly sorry to hear about your frustrating experience with the charges and the difficulty you faced in resolving this matter. We understand your concern regarding the discrepancy between advertised and charged costs, as well as the long wait times. We are reviewing your feedback to improve our billing clarity and customer service. LifeMD
Alana B.
This company is one of those scam companies that take your money and is hard to cancel. I have already canceled my account and yet… here we have ANOTHER email about them trying to take out $7. DO NOT trust this company! I have emailed them and received no response. I was going to call but with others saying they can’t get ahold of anymore, I’m started to second guess if I’ll be able to talk to an actual person.
Response from LifeMDJul 6, 2026
We regret to hear about the difficulties you've experienced with your cancellation and the unexpected email regarding a charge. We understand your frustration with the lack of response and the challenges in reaching us. We are actively looking into these issues to improve our communication and cancellation process. LifeMD