LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
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Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Sondra
Tailor was very knowledgeable, very helpful, very pleasant, helpful in helping me understand! Thank you Tailor!😊
Response from LifeMDJul 6, 2026
We're so happy to hear that our team member was knowledgeable, helpful, and pleasant, and assisted you in understanding everything! Life MD
Angela Lee L.
Great personality, Honest, Friendly and Easy to talk to. Thank you
Response from LifeMDJul 1, 2026
We are so glad to hear you found our team honest, friendly, and easy to talk to. Thank you for your kind words! LifeMD
Catherine W.
The initial cost of $399 does not cover anything! The initial consultation is an additional $79 and I have no doubt the rx would be an additional cost on top of all that! I would have known this if it wasn't impossible to speak to a person regarding concerns. My call wasn't returned for over 5 days. Talk about hidden costs, lousy website and taking advantage of people? For that I give them 5 stars.
Response from LifeMDJul 1, 2026
We sincerely apologize for the frustration and inconvenience you've experienced regarding our pricing structure and communication. We understand your concerns about additional costs and the difficulty in reaching a representative. We are actively working to improve our transparency and response times. LifeMD
Shelly B J.
You cannot speak to anyone!! I have been waiting five days and no call. But you can bet my payment was processed!! SCAM SCAM SCAM SCAM SCAM SCAM SCAM!!! I was so excited to get relief from my debilitating menopause symptoms and just got s slap in the face!!!!!!!
Response from LifeMDJul 1, 2026
We are truly sorry to hear about your frustrating experience and the difficulties you've faced trying to reach us. We understand your disappointment, especially when seeking relief. We are actively investigating this communication breakdown to prevent future occurrences. LifeMD
Ramona P.
I would give them a 0 if I could. It is very difficult to reach a live agent for billing concerns. It’s all automated and no one seems to answer your questions. I tried to cancel my subscription on line and still getting charged for the service.
Response from LifeMDJun 30, 2026
We are sorry to hear about the difficulty you experienced reaching a live agent for billing concerns and the trouble with canceling your subscription. We appreciate you bringing this to our attention. We're so sorry to hear your experience with us was unsatisfactory. We would love the opportunity to speak with you and ensure you are 100% satisfied with our services. Please reach out to [email protected] at your earliest convenience, and someone from our management staff will contact you to rectify the situation. LifeMD
David M.
Very unhappy with results and this is a scam. I purchased this without any type of medical contact, advice, or testing with the promise that it would help with my menopause. After trying the product for several weeks, it did absolutely nothing to sooth my symptoms. When contacting the company for a refund they stated that once the product had been used they could not offer a refund. So my question is, how in the heck can you see if this will work if you can't try it. A really nice business model where the company never looses because the second you open the box, it's considered used and they will not refund. Also, how can they provide hormone and medical prescription without a single doctor diagnosing me or contacting me, this should be illegal. I plan on filling a complain with the Better Business Bureau and the CA Medical Board. UPDATE: They state to contact their customer service department to rectify the issue however this is an attempt from them to appear that they care, they don’t. Before posting my review which was a last resort I contacted them several times. They neither wanted to speak to me or be willing to “rectify the issue.” Stay away from them, I know a lot of you are suffering like me but they are just taking your money.
Response from LifeMDJun 30, 2026
We're so sorry to hear your experience with us was unsatisfactory. We would love the opportunity to speak with you and ensure you are 100% satisfied with our services. Please reach out to [email protected] at your earliest convenience, and someone from our management staff will contact you to rectify the situation. LifeMD
Penny G.
This is my first time talking to a doctor and I really like Dr. Hoang. She listened to my questions and had recommendations and this to be aware of. She also ordered blood work.
Response from LifeMDJun 30, 2026
We're so glad to hear about your positive first experience with us! We appreciate you sharing how well our doctor listened and provided helpful recommendations. LifeMD
Clara B.
Customer service response time is terrible. I waited for hours for a return call only to be disconnected immediately. I called and got put to the back of the line, again. It's been 6 hours since my original call, still waiting. Previously, I waited DAYS for a call back. Leaving a message in the portal is a waste of time. No one replies.
Response from LifeMDJun 30, 2026
We sincerely apologize for the extremely long wait times and the frustration you experienced trying to reach our customer service team. We understand how inconvenient and disheartening it is to be disconnected and to wait for extended periods. We are actively working to improve our response times and ensure a smoother experience for our customers. LifeMD