customer
Customer service
Customer service feedback
Response from LifeMDJun 29, 2026
Thank you for your rating! If we can help with anything in the future, please let us know. LifeMD

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent

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Excellent

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Excellent

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Excellent
4,177 approved reviews, newest moderated first
customer
Customer service feedback
Response from LifeMDJun 29, 2026
Thank you for your rating! If we can help with anything in the future, please let us know. LifeMD
Jeff Y.
Absolutely satisfied with the decision I made to go with LifeMD, and honored that Ms. Tenae Griffin is my care giver, she is beyond a amazing person.
Response from LifeMDJun 29, 2026
We're so happy to hear that you are satisfied with your decision and that your experience with our team member was beyond amazing. Thank you for sharing your wonderful feedback! LifeMD
Carmen
Personal accountability and privacy
Response from LifeMDJun 29, 2026
We appreciate your feedback regarding personal accountability and privacy. We are always working to ensure a secure and respectful environment for everyone. LifeMD
Gwen W.
She is totally amazing. The scheduling was miscommunicated to her and me, but it was well worth the wait. She truly deserves a promotion and a raise in income. It's rare that you actually get someone who listens, trains, and administers in a very short period of time. SHE (Dr. Sasha Davidson) IS SIMPLY THE BEST!!!!! Thank You.
Response from LifeMDJun 29, 2026
We are so happy to hear about your wonderful experience and appreciate you sharing your positive feedback! It's truly rewarding to know that our team member made such a positive impact. We value your kind words and will certainly pass them along. Thank you for your patience and understanding regarding the scheduling. LifeMD
Customer
Helpful and professional staff and doctors
Response from LifeMDJun 29, 2026
We are delighted to hear that you found our staff and doctors to be helpful and professional. Thank you for sharing your positive feedback. LifeMD
Katie W.
I was charged $149 for nothing! I have not received anything and i NEED to speak to a human to cancel! Cannot get anyone over the phone, emailed and nothing! I want to cancel and be refunded! Worst company and customer service! I want my money back!!!!
Response from LifeMDJun 29, 2026
We sincerely regret that you were charged and have not received anything, and we apologize for the difficulty you've experienced trying to reach us to cancel and request a refund. We understand your frustration and are looking into this matter to improve our service. LifeMD
Kionna L.
Ursula did a great job helping me with the start of my weight loss journey
Response from LifeMDJun 26, 2026
We're so glad Ursula could help you start your weight loss journey! Thank you for sharing your positive experience. LifeMD
customerjoyce H.
Call backs very good. Staff listen when texting questions and how you are doing.
Response from LifeMDJun 25, 2026
We're glad to hear our team's communication and attentiveness were helpful. Thank you for your kind words! LifeMD