LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
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Excellent
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Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Monique P.
I was so confused on how to do this. But Chelsea Ann walked me through everything I needed to know and answered all of my questions. I am looking forward to starting my weight loss journey
Response from LifeMDJul 28, 2026
We're so glad our team could clarify everything for you and answer all your questions. We are happy to support you on your weight loss journey! LifeMD
Anna
Exactly what I've been needing for bone health and HRT! I've been looking for a couple years to find care like this. Thank you!! Appointment was quick, but so helpful!
Response from LifeMDJul 24, 2026
We're so glad to hear that you found the care you've been seeking for your bone health and HRT needs. It's wonderful that your appointment was helpful and met your expectations. Thank you for sharing your positive experience! LifeMD
Ryan D W.
Be very careful with this company. Customer service is absolutely garbage. Trying to get a refund from them has been a nightmare. Once they get your card they just start charging.. all 4 times I've called the call center they are to busy call back later.. I've gotten through 2 times and both times wait times were 157 minutes.. You can press 1 not lose your place in line i have yet to get a phone call back. Ready to give up and contact my credit and put fraud on them.
Response from LifeMDJul 23, 2026
We sincerely apologize for the extremely frustrating experience you've had with our customer service and the difficulties you've encountered trying to resolve your billing concerns. We understand your frustration and are truly sorry for the long wait times and unreturned calls. We are actively working to improve our support and response times. LifeMD
Linda
Chultzy was very polite and easy to talk to. She is very knowledgeable about the program and the product. Great customer service.
Response from LifeMDJul 23, 2026
We're so glad to hear that our team member provided excellent customer service and was knowledgeable about our program and product. We appreciate your feedback! LifeMD
Naomi P.
I’m grateful for the prompt response from Rebecca email. I made her aware that I have made several attempts to call and that the call was terminated numerous times by the automated service. I tried again in the evening and was on hold almost 2 hours when Rebecca jumped into gear after receiving an email from me. I received a call to resolve my concerns. Thank you Rebecca!
Response from LifeMDJul 23, 2026
We are truly grateful for your kind words and positive feedback. We are so pleased to hear that our team was able to assist you effectively and resolve your concerns. We appreciate you bringing the difficulties you experienced with our automated service to our attention, and we are working to improve this. LifeMD
doran R.
I tryed " sleep aid Ramelton for a week, and NOTHING helped using their sleep aid.. I was not happy spending 75.00 dollars since They only take Blue cross, insurance.. I had to pay. Corky Parks, here. Unhappy about Ramelton sleep aid.
Response from LifeMDJul 20, 2026
We're truly sorry to hear that the sleep aid didn't provide the relief you were hoping for and that you're unhappy with the cost. We understand your frustration, and we appreciate you sharing your experience. LifeMD
Andrew C.
Online selected the introductory $39 for first month and ~$850 for rest of the year GLP-1 medication. Gave all payment information. Then the site immediately asked to confirm a $159/month plan. I do not agree. They still charged me $39 and did NOT ship the first month of medication. Every attempt to contact them was not responded to.
Response from LifeMDJul 20, 2026
We are truly sorry to hear about the confusion regarding your medication plan and the billing discrepancy you experienced. We understand your frustration with the unresponsiveness of our contact channels and the delay in receiving your medication. We are actively working to improve our communication and service delivery. LifeMD
Cher
Patrick Curry explained everything to me. He asked questions, I asked questions. It was a positive experience. Looking forward for the medicine to have a profound effect on me. Thank you
Response from LifeMDJul 20, 2026
We're so pleased to hear that your experience was positive and that everything was clearly explained. We hope the medication brings you the profound effect you're looking forward to. LifeMD