LifeMDReviews of lifemd.com

Life MD, has been great on helping me with my weight loss journey? Wegovy wasn't working so they got me switched to zepbound. The doctor listens to my concerns and it never feels like next patient. There is always someone available, my care team is also very quick to respond. Have been with them for awhile have tried a couple other online ones prior and it felt like a run around.

Stacy was pleasant and patient with ALL my questions. She was compassionate and answered my questions clearly with great detail. Her professionalism and knowledge of the product and process was my deciding factor in choosing your company

I tried to cancel my prescription as it is more expensive than advertised. When you email customer support, you get no response. I have sent several emails over the last few days and have not heard back. When you contact any type of Healthcare provider or company, you should receive a somewhat quick response. They allegedly send your prescription to Lilly direct. When you call Lilly, they have no record of you. I have sent numerous messages to cancel everything and close my account. When you call you speak to a robot named Alex who has a different voice every time. In addition depending on what reason you say you are calling for, you are either disconnected or placed on hold for a ridiculous length of time. I am doubting the legitimacy of this website. The advertising of lower prices is misleading and false. I will be contacting my bank to dispute charges, my employers benefits department that advertised this app, BenefitsHub that advertisedthis app, the Better Business Beurau and Medical Board. I have been a Healthcare Professional for over 30 years. It is appalling to see this happening in Healthcare. This company, if they are legitimate, is a disgrace. I do not advise using this company.

Although I wasn't a candidate for hormone therapy, Lauren was very helpful and engaging. She answered all of my questions, and gave me great feedback.

Cancel everything I signed up for. I have been trying to reach a person no one will return my call or text me. I’ve called 4 times and now I’ve been on hold for one hour and 56 minutes. I was told I can talk to someone and ask questions but that was a lie. Send refund for my three months since I can’t get anywhere with u people.

Chelsea was extremely polite and very knowledgeable.

I have been with Lifemd for two years. I am on a maintenance plan and my weight has stayed steady with just a 2 to 3 lb fluctuation. I have never had a problem with any staff or physicians. But I don't know what is happening in the past month. If I have any concerns or questions I send a message and get a response within 24 hours. That has all of a sudden changed. I left three messages on the portal and no response. I have been calling since last week and an AI generated person "Alex" and usually get hung up on. I have requested a call back twice and no phone call. I do know if this continues I will go elsewhere. I hope this is just a problem that will get resolved soon! Very disappointed!

They charged me $139 and $39. I did not receive anything but the $39 product due to getting caught in a loop on their website asking for pharmacy. I immediately reached out to let them know but they still charged the $139. DO NOT USE THIS SITE.