LifeMDReviews of lifemd.com

By far the worst site for the meds . They have no problem overcharging your credit card.Had to call 4 time for over $600 in refunds and them when I sais enough is enough with babysitting my account the did not want to prorate the membership and felt they did nothing wrong 4 times because the refund it after be told to 2-3 weeks later each time

I was told my account was cancelled in October of 2025. I even have the email. I was continued to be billed for the next 4 cycles. A total of $891. I never caught it because it was on my HSA Card. They were billing me for GLP-1 that was cancelled. When I tried to resolve it, they told me it was because I still had access to consultations. I have INSURANCE and MY OWN Dr. Why would I want to keep consulting you if I cancelled? What a joke. Horrible Customer Service.

He was extremely nice explained everything , answered every question was just a very nice Dr. very pleased to have met him.

The entire team's dedication and professionalism is an A+. Everyone has always so far helped me get a stressless start to my weight loss journey. And when things weren't going in the correct direction, they got me an appointment with Dr.Lee. He was so kind especially with his out of this world " bedside manner" that shines through like the sun. I feel much better now about my future weight loss journey!!! Thank you all for jobs well done.

I cancelled my subscription twice, And they charged my account after i suspended everything. Call them several times and they tell you theres nothing they can do and will charge you again. AVOID.

So far very underwhelming -the site has a million technical issues. I paid 4 days ago and still it says I need to do a bunch of things online but when you try to resolve it the site won’t let you and says it’s all completed. I waited on hold the first day for 30 minutes then again for 20 more. I finally reached a person and nope -still not able to do my appointment.the person I spoke to also had problems with the website and it was doing the same thing for them. Sent several messages etc, emailed and texted.. I’m getting a refund if I don’t hear something by the weekend. I’d use a different provider. Save your money and energy. I’m going back to my former provider.

Fransheska was amazing. She answered all my questions, very helpful, gave great information about the medicine and process of everything. She has a pleasant demeanor that is good for customer service.

Stephanie made me feel comfortable with the process and I now feel at ease to move forward.