LifeMDReviews of lifemd.com

4.24,177 reviews
Doctors & Surgeons

LifeMD

About LifeMD

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.

LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: lifemd.com
Website: lifemd.com
Category: Doctors & Surgeons
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

LifeMD reviews

4,177 approved reviews, newest moderated first

Maconda
Jul 30, 2026
Talking with Staci
I had the pleasure of speaking with Staci today about Life MD. She was absolutely wonderful. I had several questions and she took the time to answer every single question thoroughly and patiently. She explained the program in a way that was easy to understand and made sure I was comfortable and informed.
Response from LifeMDJul 31, 2026
We're so glad to hear you had such a wonderful experience! It's fantastic that our team member was able to thoroughly and patiently answer all your questions, making you feel comfortable and well-informed. Thank you for sharing your positive feedback. LifeMD
G E.
Jul 30, 2026
Chultzy was awesome!
Chultzy was awesome! She was informed, professional, patient, had a wonderful personality and most importantly was so kind. These days good customer service is hard to come across. She is definitely the best!
Response from LifeMDJul 30, 2026
We are so happy to hear about your wonderful experience! It's fantastic to know that our team member provided such informed, professional, and kind service. We truly appreciate your positive feedback. LifeMD
Michelle L.
Jul 30, 2026
Rebecca was absolutely amazing
Rebecca was absolutely amazing. She was very patient with me and explained everything. She answered every question I had and even gave me her experience using the medication. Very wonderful and amazing lady.
Response from LifeMDJul 30, 2026
We're so happy to hear about your positive experience! It's wonderful that our team member was patient, explained everything clearly, and answered all your questions. Thank you for sharing your feedback! LifeMD
Zargina
Jul 30, 2026
Great customer service
Great customer service, Ursula helped out
Response from LifeMDJul 30, 2026
We're so happy to hear that you had a great experience with our customer service. Thank you for your positive feedback; it means a lot to us. LifeMD
Brittany T.
Jul 30, 2026
I was charged again even after I told…
I was charged again even after I told this company to cancel my account. They charged me $19 for the weight management portion (that I can’t even use because they canceled my account) I am going to do a stop charge on this company, be very careful. No one ever answers the phone or answers my emails. Now I have no way of taking my credit card payment off
Response from LifeMDJul 31, 2026
We sincerely regret the frustration and inconvenience you've experienced regarding the charges after your cancellation request. We understand your concern about not being able to reach us and the difficulty in managing your payment information. We are actively investigating these issues to improve our service. Thank you for bringing this to our attention. LifeMD
Darlene
Jul 29, 2026
Rebecca was the first person in a very…
Rebecca was the first person in a very long time that had so much patience helping me. Having someone so kind was great. Very thorough and her voice was excellent. Best customer service person I've spoken to for the longest time. She's good. Needs a raise
Response from LifeMDJul 30, 2026
We're so glad to hear you had such a positive experience. It's wonderful to know that our team member was patient, kind, and thorough, providing you with excellent service. Thank you for your feedback! LifeMD
Tracy B.
Jul 29, 2026
Quinn H was such a huge help
Quinn H was such a huge help. Everything was explained so thoroughly. I called a bit confused about some things but all that was cleared up before our call ended. Good customer service is so hard to find nowadays. Thank you for having a team member who is knowledgeable and exhibits pride in the service y’all are providing.
Response from LifeMDJul 30, 2026
We're happy to hear that you had such a positive experience! It's wonderful that our team member was able to clarify your confusion and provide thorough explanations. We appreciate your kind words about the knowledgeable service you received. LifeMD
Cris
Jul 29, 2026
Very unsafe and the nurse I talked to…
Very unsafe and the nurse I talked to had no idea what she was doing. She just wanted to send me estrogen when I can’t take estrogen and she couldn’t understand why. They do NOT look out for your health. They just push pills
Response from LifeMDJul 31, 2026
We're truly sorry to hear about your unsafe experience and the confusion regarding your medication. We understand your concerns about not feeling heard and the perception of just pushing pills. We're reviewing this to improve our patient care. LifeMD

LifeMDReviews of lifemd.com

About LifeMD

About these reviews

More in Doctors & Surgeons

yakermd.com

Compassionate Clinics of America

MDAnywhere

Metro Vein Centers

LifeMDReviews of lifemd.com

LifeMD reviews

Talking with Staci

Chultzy was awesome!

Rebecca was absolutely amazing

Great customer service

I was charged again even after I told…

Rebecca was the first person in a very…

Quinn H was such a huge help

Very unsafe and the nurse I talked to…

About LifeMD

About these reviews

More in Doctors & Surgeons

yakermd.com

Compassionate Clinics of America

MDAnywhere

Metro Vein Centers

LifeMD reviews

Talking with Staci

Chultzy was awesome!

Rebecca was absolutely amazing

Great customer service

I was charged again even after I told…

Rebecca was the first person in a very…

Quinn H was such a huge help

Very unsafe and the nurse I talked to…