LifeMDReviews of lifemd.com

Easy overall experience

I am a returning customer and they made my onboarding seamless. If you get confused by the app and dont know how to navigate just send a message. The response time is quick, which I enjoy. Doctors are always available and also quick to reply.

I put the membership on pause anticipating would get an email reminder that it was rebilling when the pause had ended ( a common practices for subscription services). When I was rebilled I was told that I could only receive a partial refund (less $150 from what was billed) as a 1 month service charge but that even though I was charged that 1 month service charge I would not be able to access or use any services from the date of the refund. That seems shady/predatory.

My appointment with Taryn Facella-Scheuer was terrible. She didn’t listen to me or try to help me. She just accused me of not consulting with my doctors before starting this medication. Then my refill was weeks late. When I followed up about it they said it was on its way. Then I followed up again and turns out it was never sent. I had another appointment to discuss my symptoms and was told at least you’re having that issue compared to what you could be experiencing.

I signed up and decided to not go through with them. I have been trying to cancel my subscription since then. I stayed on the phone for over an hour each day since January 11th and they don’t pick up or call back. I was forced to call my bank with the credit card and put a stop on the bill. At this point I’m just happy if I don’t get another bill. The bank said it will handle it from here.

I saw an ad for $75 GPL. I clicked through all the good reviews, photos, praise, etc. Then it asked a few questions and my card info. I was sooo ready to get the med!!! However, the next few clicks informed me that I had to pay another $149 before I get anything at all. Red flag came up. I quickly cancelled before even looking at the site. I asked - begged- for my money back - on the site messagebot and email. I tried many times. No response whatsoever. The cancelled subscription was replaced with a $19 subscription. There is NO response from support whatsoever. Im on disability and want to lose weight for health issues. I can squeeze out $75, but not $225!! Geez.

I ordered a GLP-1 with Life MD the beginning of January 2026. If anyone wants to start a GLP-1 do your research and look at reviews. LIFEMD is one you want to AVOID! They just want your money. What was described by the zoom conversations with a so called physician was not what happen. The follow through of 3-5 business days is BS! Now I'm trying to recoup money that was withdrawn from my bank. The cancelation process is terrible too. It's hard to get your mobile back for medication that was never delivered. I may have to seek legal help.

Overall this was the best decision i ever made to go with LifeMD. It helped me change my life and get back on track.