LifeMDReviews of lifemd.com

I have had the hardest time trying to refill my prescription. I paid for 3 months. They never answer the phone. The texts response is never answered in response to the direct question. I am just really disappointed by this company

Contradiction on whether meds are shipped or being processed. Or when it will be sent.

The level of service and help in n my weight loss journey!

Well informed reptesentative who patiently answered my questions.

Never got refund for subscription like I was informed then charged for another one when I canceled everything. Had. To cancel my card so I could stop getting charged

I had an extremely disappointing experience with LifeMD, primarily due to the quality and professionalism of their providers. The first provider I saw (a woman) NP, had absolutely no bedside manner. She was rude, short, dismissive, and seemed eager to get me off the call as quickly as possible. She provided no meaningful medical guidance, no discussion of options, and no compassion. The interaction felt so unprofessional that I genuinely questioned why she chose to work in healthcare at all. If the job is for easy money, that does not excuse failing to provide appropriate medical care. I complained afterward and specifically requested not to be scheduled with her again, assuming it was a one-off issue. Unfortunately, the second provider was not much better. From the start, this man Dr spoke over me and did not acknowledge what I was saying. I repeatedly asked if he could hear me and even stood directly next to my router to rule out connection issues, but he continued talking over me regardless. Whether it was a technical issue or not, he made no effort to pause, clarify, or ensure proper communication. While he didn’t rush me off the call, his demeanor was cold, detached, and condescending. When I tried to discuss medication side effects, he repeatedly implied I was being difficult or wasting time, saying things like, “Well, you’ve got to make a decision,” instead of providing guidance. When I asked about Wegovy pill dosage, he cut me off mid-sentence and said, “Now don’t go worrying before you do—we’ll just take it 30 days at a time,” in a patronizing tone. When I clarified that I wasn’t worrying but seeking information, he simply said, “We just don’t know,” offering no education or reassurance. The entire experience made me feel like I was wasting his time—despite the fact that I was missing work hours for this appointment and paying for the service. I paid $350 for a LifeMD membership and received some of the poorest medical care I’ve ever encountered. Telehealth providers still have a responsibility to listen, educate, and treat patients with respect. LifeMD failed on all counts. I will never use this service again and would not recommend it to anyone looking for thoughtful, patient-centered medical care.

Paid fees, did consultation, uploaded required information and after a month never received any medications.

Fransheska was very sweet, helpful and informative! I am truly grateful for her help through the beginning of this journey for me.