LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Michael A.
Staci was great she took the time To really explain the program to me
Response from LifeMDJan 20, 2026
We're happy to hear that the program explanation was helpful. We appreciate your positive feedback and your time. LifeMD
Sheila F.
Speaking with Ursula was very informative and pleasant
Response from LifeMDJan 20, 2026
We are happy to hear that you found the conversation informative and pleasant. Thank you for your feedback! LifeMD
Cheryl
Staci was very thorough, listened to my concerns, reviewed all aspects of account, medication, services provided, etc.
Response from LifeMDJan 16, 2026
We're happy to hear that our team member was so thorough! We appreciate you taking the time to share your positive experience with our services. LifeMD
Betty S.
Professional and easy to work with; very satisfied w/their service
Response from LifeMDJan 16, 2026
We're happy to hear that you found our service professional and easy to use. Thank you for your positive feedback; we appreciate it! LifeMD
Linda R.
Jessica was great, informative, and relatable!!! Thanks Jessica!
Response from LifeMDJan 16, 2026
We're happy to hear that you found the interaction so helpful! We appreciate you taking the time to share your positive experience with us. LifeMD
customer
I haven't got a response
Response from LifeMDJan 16, 2026
We apologize that we have not responded. We will review how we can improve our response times. LifeMD
customer
Secretive practices are not my thing - if I want to participate or purchase something then I need to know EXACTLY what I am getting into so I can PLAN accordingly. The $700 sneaky 6 month fee is not cool- I literally had no idea it was going to be that much - period. No one said anything about - I didn’t even see it in what little information is available on the app. There isn’t supplemental documentation- and if there is- it’s not easy to find - bc I wouldn’t say if it wasn’t true. Customer service ? Yeah right- they might respond 3 days or three weeks later. And don’t plan on being a part of the decision making for the dose increase- they will send it anyway - even if you say you’re not ready. Which also means the price goes up and up. Surprise! It gets more expensive. That’s the same for all of the glp1 programs- why- I have no idea- gimmicks are not what get 5 star reviews. The medical support you speak of is not medical support - they literally didn’t know anything about me or my goals - shouldn’t someone actually be tracking who is getting what? I have two stars bc I’m the one who signed up for the product and they did send the product and it some with what you would need in the moment.
Response from LifeMDJan 15, 2026
We appreciate you sharing your experience. We're sorry to hear about the unexpected fees and lack of clarity regarding pricing and dosage adjustments. The delayed customer service response and the feeling of insufficient medical support are also concerning. We'll review our communication and support processes to ensure transparency and improve responsiveness. LifeMD
Steven D.
My initial meeting with the Dr was like maybe 5 mins, Says he sent my script out . it's been almost 2 weeks and nothing. so i reached out via chat and no response from anybody ?!
Response from LifeMDJan 15, 2026
We regret that your appointment felt brief and your prescription hasn't arrived. We apologize for the delayed chat response. We're looking into this to improve our service. Thanks for your feedback. LifeMD