LifeMDReviews of lifemd.com

Update: finally got in touch with someone at LifeMD and I did get my refund for the membership cost. Don’t know why it was so hard to reach someone at the company but they eventually made it right. Absolutely terrible experience. With the price of the 6 month membership I thought that meds were included. After waiting almost 3 weeks for my virtual appointment I found out that they were not included. I contacted the company via email to try and get reimbursed since I canceled the weight loss program and they will not respond. This company is misleading and will not contact you back if you have an issue. STAY AWAY!!!

Called when she said she was gonna call was very thorough. Answered all my questions.

I sent an email to your company with questions I had about your program. First thing this morning Ruslan called and not only answered all of my questions throughly, but also gave additional information that helped me in making the decision to go with LifeMD. He also sent me an email to recap our conversation (which was necessary because I’d forgotten some of the things we discussed. I was set on one particular medication that was very expensive wherever I would have purchased it. He explained another medication and how it was different from the one I was set one. He then laid out the cost of each medications. I sent him another text asking for more clarity. Instead of texting back where I might not have understood he asked my permission to call. I did and he call within minutes and explained everything and answered more questions. I could tell that he was genuinely concerned about what was best for me. I quickly realized that purchasing from LifeMD was the best decision that I could make. He broke everything down to me. He spent quite a bit of time with me on the phone, never rushing me and never made me feel pressured to buy. That was the best customer service I’d experienced! LifeMD is blessed to have him on your team. I will recommend this company to everyone I know that needs GLP-1 medications with the extra services you all provide. I prayed last night that God would help me choose the safest and best company to purchase from then first thing this morning Ruslan calls. My prayers had been answered. Thank you very much, Ruslan and LifeMD! I look forward to working with your team!

Katherine was very knowledgeable and informative. Never any pressure to sign up and explained all the options. I’m looking forward to getting started with the program!!

The professionals I talked to were very good and explained the benefits and risks very well. thanks

I would like to get my money back, It has been a while that I first reach out to you, I had a consultation with a nurse I think it was and up to now have not received anything. Just please send my money back. I already made an appointment with my personal physician.

I felt Jessica Staci was kind, professional, and thorough. She was kind and supportive.

I was charged 129.00 for prescriptions and program fee in December got my meds the beginning of January started taking them then had a visit with one of their physicians who recommended a different weight loss medication. All the pricing he told me was completely incorrect but I'm the meantime I was charged for my refills of the original meds. It has taken me since the 26th of January and after several in app messages, phone calls and emails to get a phone call from customer service to be told they don't refund medication when there is a discounted bundle that includes their program fee and medications. I'm out $129.00. Not like big pharma stealing from us now so are these other companies.