Marie
Good service.
I am completely satisfied with Lifefone. The one time my mother had to call for help they were very good.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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810 approved reviews, newest moderated first
Marie
I am completely satisfied with Lifefone. The one time my mother had to call for help they were very good.
Susan
I find the response time takes too long, if there were an accident I would expect immediate response not have to wait for 30/45 seconds for an answer. I will be looking for a new carrier when my year payment is up.
Marc
My mother has fallen twice and Lifefone responded very quickly
George
Lifefone is very quick to respond by calling our mother and others when sensing a perceived alarm. However, the last time our mother hadn't fallen, yet an alarm was sent.
Lloyd C.
Thankfully I've had no falls but on two instances of accidental alerts (one a dropped pendant, the other am unintended button push) help arrived very promptly. The system works; I now feel safer.
Cheryl
They are always right there. The attendants on the other end of the line are always very kind and understanding if mom accidently hits the button. One time mom didn't respond right away and I got a call. They were calm so I didn't get anxious and stated what was going on and what procedure we were going to take. They are just plain good people! And very professional!
Fred & D.
great response when needed
Louise
Has been very responsive.