Life360Reviews of life360.com

After 6 hours waiting for a tow truck that was not a tow truck and should of been in a horror movie. I will NEVER use the platinum service again. My son waited over 6 hours and I went and got parts and tools and fixed his vehicle on the side of the road before they ever could find a tow company to come get it. I have tried contacting support just to get the run around for over two months. Then I broke down and called and takes over 4 hours and they tried to send same guy with a truck and trailer that was not safe to haul my vehicle to try to move it. And as long as you pay them monthly they will take your money and not help you when you need it most. I was a platinum member for years but after getting left to freeze with no help and sending some rusted out old trucks and trailer to attempt to get me that I wouldn't put trash on. I see why people say life 360 is just collecting your money and not helping you. For what you pay it's cheaper to use AAA and still get all the same features and they will show up and help you when you need it.

I downloaded this app because my 19 yr old son was going on his first long drive (12 hrs) to visit a friend. Long story short the app was accurate with tracking him, I was able to see exactly his location and speed. However while driving a deer crossed the road he tried to avoid it and caused his car to rolled down a slope. I was on the phone when all this happened, lost all connection with him. App showed his car stopped BUT NEVER NOTIFIED ME OF HIS ACCIDENT OR SENT HELP TO HIS LOCATION ( the whole purpose I paid for this app). the reason I knew he had an accident was because I was on the phone with him when it happened. Thankfully a driver stopped and assisted my son and gave him his phone so he can call me. Reached out to the app via email (no live rep available) which they didn't have an answer of why they weren't alerted of his accident. They asked questions like: -has he been driving longer than 20 min: yes 4 hrs -Was he's speed limit more than 25mph: yes -wifi on: yes -life 360 was allowed to detect a car crash: yes So basically everything on his side checked off but they had no clue of why the collision wasn't alerted. App is useless by all means.

Unreliable. (I use ‘find my iPhone’ as well which is way more reliable) this Life360 app is not exactly live all the time. It often takes ages (up to an hour) to finally connect to my daughter Phone. Potentially could be great but to unreliable.

The app was using too much battery and I could not make it work for what I needed it. I uninstalled, unsubscribed and asked the company to remove all data/email they hold on me as they emailed me a lot. Guess what? They still email me.. So still hold my data.. Not good.

Despite going through trouble shooting options I still get “can not be located” most of the time. I’ve had this App for a year and it’s consistently poor for me.

Overall a good experience. I havent had any issues yet. Our family circle is good and we are able to monitor teen driving. I like it.

It was working perfectly when I was paying for it. When I stopped and choose free version is not working correctly. Is not showing accurate location. sometime even for 1 hour stock 'at home' when actually my child is far far away already. Rubbish.

Useful when it works. Useless when it doesn't. I assume it uses GPS but other apps on my phone, with same permissions, are far more accurate. 360 needs to be more reliable.