beta V.
UPDATE: Tile Sticker died 14 months after purchase (although advertised 3-years lifespan)
Got a Tile Sticker 14 months ago, and it just died, even though it was advertised as having 3-year battery lifespan. It stopped working unexpectedly. Furthermore, I contacted Customer Care Team (which you can only contact through the app, not an email), and they suggested me "purchasing a new one" :) because the warranty finished 2 months ago. Imagine that? So they sell this product saying it will last 3-years but no accountability when it stops working 2 years earlier. Im not sure if this qualifies as false advertisement, but I feel I got scammed. UPDATE: I'm changing my experience from 1 to 3. First, I wrote them an email asking for help. This email automatically told me to write their Customer Care Team (CCT), which turns out is only through the app chat (but that wasn't clear in their email). After their CCT agent told me that I should purchase another one, I received another answer to the same email the next day. Surprisingly, this other agent was very polite and understood my situation and quickly sent a new Tile back. I appreciated that.


