Liberty HealthShareReviews of libertyhealthshare.org

I required back surgery in 2020. Went through review, got all required approvals. Paid my share. Then started trying to get hospital bill shared by Liberty. It finally ended up in their MCSS partners who negotiated with the hospital for a lower cost…meanwhile I am making payments out of pocket to avoid collections issues. MCSS told Liberty in summer of 2021 they owed hospital X and needed to reimburse my Y. No ambiguity. Liberty finally submitted for sharing in Sept of 2021…still waiting. They did pay part of the hospital bill, but so far have not reimbursed me…apparently I am considered “backlog”.

They are the WORST at paying. I'm still waiting to be paid (on bills they AGREED to pay) 3 years later. They are very nice, but that doesn't pay the bills. DON'T go with them!

Save your money. They have not paid a cent. I was experiencing chest pains and was instructed by a physician to go to the emergency room. After covering my "deductible" they are refusing to pay any of the remaining expenses. Liberty is claiming that my bill was not submitted in a timely fashion. I have a letter from the hospital stating that they billed Liberty during the eligibility period and Liberty didn't pay. I submitted the bills directly after being informed by the hospital that Liberty would not deal with them. They still won't pay. Find someone else to buy insurance through. These folks are far from Christian. They are more like the money changers in the Temple.

Brenda Dodson Is The Best! She is patient, kind and still in the process of helping us understand all the ins and outs of our healthshare. We need some serious hand holding and have had a rough year. But she's been our Angel sent to walk us through the process. In fact, because of her we will continue with our healthshare

Believe all the negative reviews. After more than two years since we left the program we still have approved claims that remain unpaid. And that’s two years plus past the approved date.

It has been 1.5 years and still waiting for them to refund me for qualifying medical expenses. They have openly admitted to paying the more recent bills while older bills go unpaid. Pretty terrible service Response to Liberty’s reply: You are not able to find our account because we canceled and changed when Liberty continually refused to reimburse us for approved expenses. Liberty claimed they were paying new expenses now and will work on the backlog overtime. It’s been 1.5 years and I’m still waiting on that ‘backlog’ reimbursement. All of this was after liberty raised prices multiple times and still wasn’t paying approved expenses. Once we are refunded the full amount we were approved for I will edit my reviews to account for this being fully paid back as agreed. ***** UPDATE TO RESPONSE ***** I did reach out to customer support team and was simply told that they can't tell me when they will be able to pay back our medical bills. It is going on 2 years and they can't provide any answers as they are using their funds to pay new bills first and they don't have enough money to pay past bills. Terrible customer support and terrible business practices. They happily took money from me each and every month as I faithfully paid my monthly dues in exchange for the coverage they assured I would have according to their 'plans' Now they are refusing to uphold their end of the agreement and yet happily took my money every month. It is sick and wrong how they have worked and essential robbed thousands of people that paid monthly without getting the coverage promised. PLEASE PLEASE before signing up with them read reviews. Hundreds of reviews on BBB, Google, and TrustPilot showing how they do NOT pay the qualifying medical bills.

Haven't had any issues!

I have not used any service except 1 which now is changed