Jennifer
This company sucks! BEWARE!
Too bad I have to give this 1 star as they truly don’t deserve it. I ordered the indestructible bear for the heaviest of chewers. NOT! Lasted my medium sized dog a total of 15 minutes and really only 5 minutes of good chewing play. Customer satisfaction guaranteed or they refund or send a new one. After I requested the refund they offered to replace which wouldn’t make sense since it was ruined immediately. So then they start trying to make a deal. Offered $5 refund then $7 now we’re at $10. I’ve said no to a refund, let alone a partial refund so why is so hard to understand that I want the 16.95 back and be done! They don’t honor their return policy so be prepared to just throw your money away on bad products that come from far away overseas and customer service that matches their products and policies. Good luck!

