Ema
Customer service is great!
Customer service was great! I had a problem with my order which was my falut- I chose wrong type of lenses for my glasses. I wrote to lensmart support, they answered ASAP and help me with solving my probem. Moreover, I mentioned that I forgot to use promo code, they offered to use it additionaly and after I recieve my order, they will give my saved money back to my bank account. I am satisfied☺️
Response from LensmartJul 10, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!