LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing11,249 approved reviews, newest moderated first
Website U.
Wrong prescription even though I sent a clear photo. In order to get a refund I need to pay to send them to USA! Awful service. Would not recommend
Response from LensmartJul 13, 2026
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Jana K.
I am very satisfied with my experience with Lensmart. The glasses are beautiful, the prices are excellent, and the customer service exceeded my expectations. They were friendly, responsive and genuinely cared about my satisfaction. Thanks to their help, I now have lenses that are incredibly thin and lightweight. I will definitely order from Lensmart again. Highly recommended!
Response from LensmartJul 13, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Rhea L.
Customer service was really great. I had used an old prescription and they were really accommodating and helped me change my order with the correct prescription. I truly appreciated their help and was not like other companies who would have said "I'm sorry, there's nothing we can do about it". It was my mistake and yet, they were very patient with me and made things right. Can't wait for my pair of glasses to arrive!
Response from LensmartJul 13, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Presley A.
I love my Brok Glasses! They are affordable and I've only had them for on day and already got a compliment from them! I would absolutely recommend buy these.
Response from LensmartJul 11, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Jody Z.
Once i opened the glasses case , i could feel by the weight of the glasses that they were great quality. It doesn’t feel cheap , it doesn’t look cheap either. Absolutely great quality !
Response from LensmartJul 11, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Jolanda De L.
I recently placed another order with Lensmart, which is probably my fifth order to date, and I would like to express my sincere satisfaction with their service. There was an issue with the eye test I submitted, but the communication throughout the process was outstanding. The team kept me informed every step of the way and provided consistent feedback until the matter was resolved. Their professionalism and commitment to customer service were truly impressive. From placing the order to receiving delivery, my experience with Lensmart has always been excellent. The ordering process is simple, delivery is reliable, and the customer support is exceptional. I will continue to buy from Lensmart and highly recommend them to anyone looking for quality eyewear and outstanding servic. Lensmart Supporter from South Africa
Response from LensmartJul 11, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Isabella H.
I have been loving my new pairs of glasses from Lensmart. They fit very well and the frames are very cute. I really like how they have my prescription and are perfect for my everyday routine.
Response from LensmartJul 11, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Martha N.
Omg I am beyond thrilled to have my new glasses! I use progressives and super happy with the quality as well as the quality for progressives!!! I’ve been in a hunt and finally found my new glasses home!!! 10/10 baby
Response from LensmartJul 11, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
