LensesrxReviews of lensesrx.com

LensesRx stands out in eyewear with its user-friendly website, unbeatable prices, and high-quality products. Their efficient and prompt service consistently impresses me, turning glasses shopping from a necessity into a delightful experience. Every order from them has exceeded my expectations in quality and delivery time, reflecting their value on customer satisfaction. Their exceptional customer service team goes above and beyond, making me want to place more orders, not just for their top-notch products but also for the sheer joy of interacting with them. In short, LensesRx sets the bar high in the eyewear industry with excellent products, unbeatable prices, and stellar customer service. I'd gladly give them more than five stars if possible. Look no further for your eyewear needs; LensesRx's excellence is guaranteed to impress.

Took care of business. Nice prescription sunglass lens replacement

Easy to order a new frame using existing lenses from broken frames

I bought some very expensive frames for my prescription eyewear a little over two years ago. (Marchon Airlock Harmony 203 Rose) I absolutely love the frames! Not only do they look great, but I saved a fortune going through LensesRx. What was going to be approximately $800 at the optometrist was about $250 through LensesRx for my original purchase. However, since they are frameless lenses, the attachment on each side is just with two little prongs. One of the prongs broke recently causing the left side arm to fall off. I took it to a local shop and they said they could not fix it. I was concerned that I would have to buy a new frame. I called LensesRx with my original order info and learned it would only cost me $20 to have them repaired. I was so impressed how fast, easy, and inexpensive it was to have these fixed. I really wondered if once they received them they would call me and tell me it couldn’t be repaired and I would have to buy new frames. But they didn’t. They fixed it so fast and got them back to me in no time. I will definitely be ordering from them again. I am beyond pleased. You don’t find this kind of service much anymore. And you can’t beat the prices they offer on high-quality, expensive, brand name frames for the original purchase either. I’d give them 10 stars if I could.

Delivered on time. Great case. Very comfortable.

I am so satisfied with the service. You have your customer at heart ♥️ in all that you do. So professional, kind, considerate, knowledgeable. You all did everything in excellence. Thank you for everything

I placed an order for JUST the frames on June 2nd. I contacted them multiple times and they kept reassuring I'd have them prior to going out of town which was June 23rd. Today June 22nd they informed me I would not have them on time. Now I'm without glasses that I need to drive while I'm away for 11 days.

I should have read these reviews before ordering. I returned a pair of glasses and they wouldn’t refund the shipping that I paid for initially. I ended up paying $9.99 to ship, $5.90 to return, plus another $9.99 they took out of my refund. Customer service was kind enough to repeat what their policy states online (mind you not on the paperwork included with the glasses): Shipping and Handling The cost of shipping a product to you is collected by USPS. If they won't refund that cost, neither will we.