Margery S.
Not So Fast Turnaround
Unfortunately, these people who are Orthodox Jews don't mention that no work will be done over the Passover holiday or on any Jewish holidays. I have no problem with people performing their religious obligations. My dissatisfaction with this company is their not communicating the days they will be closed and not working. Passover ran from April 22-May 1st. They received my eyeglasses for lens replacement on April 18th. It's May 4th today and it says online that they're still processing my order. Now they're swamped with work that was neglected over Passover. Maybe in a few more weeks I'll receive my glasses. I lucked out that I didn't opt for and pay extra for faster shipping. It wouldn't have helped. Before ordering from this company, check the calendar for Jewish holidays. It will affect when you receive your order. But they do excellent work. I've used them several times and never had any problems previously. But fortunately those orders weren't impacted by any religious holidays and the turnaround was great.



