Beth
Great Customer Service
Alexicia was very professional & helpful. It was pleasant to work with her to straighten out my order. Beth Haase

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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11,626 approved reviews, newest moderated first
Beth
Alexicia was very professional & helpful. It was pleasant to work with her to straighten out my order. Beth Haase
Jamal Lewis Ahmad J.
Kissel was fantastic and very quick in her responses. The level of service provided was exceptional!
Marvin H.
Very knowledgeable and pleasant to talk to.
Ceara D.
Nicole was very communicative! She let me know my order is backed up and when it should arrive and she graciously expedited my shipment for free for the inconvenience which is greatly appreciated 😁
Kiran
Sheena was very cooperative, friend and helpful. Very good customer service. Thank you
Shanna F.
I really appreciated her help. She was polite, well spoken, and very knowledgeable. My problem was solved quickly. I recommend this company.
Liz M.
Got my first pair of lens replacements from Lens Direct and they are AWESOME! The prices are amazing and he customer service top notch! Thanks Kissel for all your help!!
Karalyn B.
Duval was great and helpful! thanks