Nico S.
Alexcia had great communication and was…
Alexcia had great communication and was helpful

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Nico S.
Alexcia had great communication and was helpful
David F.
LensDirect did an outstanding job in making lenses for a pair of Porsche Design frames I sent them. I highly recommend this business. They offer high quality at a very reasonable price. They also do one thing so much better than any other online glasses retailer. Excellent Customer Service. They earned my five star review. With their incredible Black Friday discount, I ordered another pair.
Jason O.
Great swrvice
John R.
Kissel did a great job of handling my issues.
PT
Joel Papius at LensDirect.com was very helpful to alert me to delays in my order, and provide me with a Black Friday discount for my troubles. First class service. I will buy again in the future. I highly recommend LensDirect.com. Joel should be promoted and receive a pay hike.
Geneva F.
I had ordered the wrong contacts .Alexia with customer service reached out to me and got the issue resolved within minutes. Will continue to purchase from this company .
Jim M.
Customer service rep was pleasant and professional.
Michi H.
Duval Auguste was very helpful and prompt in helping me with editing my order. They were informative and made me feel valued as a customer.