LensCraftersBecause LensCrafters. Because Sight. A unique eye care experience tailored to your needs. Because quality.We offer a complete range of premium lens solutions, including leading brands’ latest sun and clear lens technologies. Because eye health.Our independent optometrists care about your vision and want you to see your best daily. They use the latest eye exam technology to offer you a personalized prescription and recommend the right lens or contact lenses.Because style is unique.No matter what style or brand you’re looking for, we have year-long must-have frames from top designer brands. Just the answer you’re looking for.
LensCrafters (lenscrafters.com) has 962 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Randall P.
Simple online process and convenient chat capability to ask any questions or resolve any issues.
Response from LensCraftersFeb 13, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
William P.
Transaction went well.
Response from LensCraftersFeb 13, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Valerie Viera C.
Fast shipping, various options for payment and items purchased came as described new and neatly packaged.
Eldar
My order was significantly delayed (came about 2 weeks later). The customer support team “wanted” to make it up with me and gave me a promo code, specifying that it will work with my insurance (because I told that otherwise I don’t need it). It didn’t work and I just ended up spending much more time trying to apply a promised discount. Then I’ve been told that it was my misunderstanding and asked, I think ironically: “did you want to get glasses for free?”
Response from LensCraftersFeb 13, 2024
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://www.luxotticacustomercare.com/lenscrafters/customer-care-form
Dee
Ease of use, keeps track of your subscription, best bang for my dollar with my insurance. Offers a military discount also. Love LensCrafters online.
Response from LensCraftersFeb 13, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Jared H.
The customer service. The choice of frames. Ans quality of the lenses.
Response from LensCraftersFeb 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Guest
Easy ordering and quick delivery!
Response from LensCraftersFeb 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
James
These casual and classic - perfect for everyday. They are also very lightweight.
Response from LensCraftersFeb 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
