LensCrafters Reviews | Read Customer Reviews of lenscrafters.com

LensCrafters Reviews | Read Customer Reviews of lenscrafters.com

LensCrafters reviews

962 approved reviews, newest moderated first

Steve
Sep 21, 2024
Voll und ganz zufrieden
Easy to make an appointment online, short waiting time, friendly and professional service from the staff Einfche Terminabmachung online, Kurze Wartezeit, sympatische und professionelle Bedienung des Personals
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Ashley G.
Sep 21, 2024
Luxury sunglasses on SALE!
Found some luxury brand sunglasses on SALE after years of waiting for other retail stores to bring down the price on them. They arrived on time, with their special case, and at a great price! So glad I found them online and cannot wait to gift them!
Response from LensCraftersSep 23, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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Xiomara C.
Sep 20, 2024
Classy look
I love my new Burberry clear glasses very light and classy. I also would like to give a shout out to the order team very professional in keeping me up to date with my order status thank you.
Response from LensCraftersSep 23, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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Ray G.
Sep 20, 2024
Website was easy to navigate
Website was easy to navigate, was able to pick and choose my preference and style of glasses. Lots of options to choose.
Response from LensCraftersSep 23, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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Mic
Sep 20, 2024
Poor service very bad experience poor staff
Poor service. Very bad experience. Poor staff.instead of refund me back they charged again making sales under their name so can get commission for the sale. They took out the lenses back damaged my RayBan frame and charged twice for nothing the staff should need a replacement for educated professionals they should know what customer is asking rather than taking care of their commission
Response from LensCraftersSep 20, 2024
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/lenscrafters/careform,
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Joe
Sep 18, 2024
Easy to order online
Easy to order online
Response from LensCraftersSep 23, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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Lynda C.
Sep 17, 2024
LensCrafters rock!!The online shopping experience with…
The online shopping experience with LensCrafters was so easy. Placed an order for prescription glasses, so many options to choose from and received my order within7 days. What a simple process
Response from LensCraftersSep 23, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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David H.
Sep 16, 2024
the ease of it all
the ease of it all
Response from LensCraftersSep 17, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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