LensCraftersReviews of lenscrafters.com

If i could give negative numbers, i would do that. I went for a new wpair of glasses, only because i had not changed in over 18 months. Dr Brown prescribed glasses, which bothered my eyes and made me lose confidence in my work. So i went back for a recheck, learnt that the doctor had been aggressive on the prescription. So Dr Mack now gives a different prescription. I pick up this pair and again, it bothers my vision, nothing is sharp. I really begin to think my eyes arefailing me suddenly. And I go back for recheck. Dr Mack says the lens is not per the numbers she had prescribed. How many types of mistakes are possible in a pair of glasses, I have seen them all happen in my experience - bad decision by doctor and poor quality of work by associates and horrible customercare. And spent/wasted about 9 hours in repeated visits. And after this, I was humiliated by the store manager, who said i better cancel my order. There is no customer care here.

Surprised to learn that stores don't do one hour lenses. Learned that store doesn't offer same price as online. More and better selection online.

Lenscrafters makes it seamless to order contacts.

I went into LensCrafters at Aventura mall. I asked the man how much for reading glasses and I had frames. He said from 99 dollars. After exam, they said 400 dollars. A true scam!!!

Bought 2 pairs of glasses from Calgary's Deerfoot City store. Staff was very friendly, helpful and knew their products. I only buy glasses from Lenscrafters because they have value prices, lots of selection, quality glass frames (spring loaded hinges), proper lens fitting (trained staff), and after purchase services (adjust and replace nose pads). I'm a loyal customer!

Yes amazing

I went to LensCrafters in Vancouver BC, inside Metrotown to fix my glasses that I sat on and met with the same girl Stefanie who by chance also filled my prescription when I had them done previously. She was such a delight to deal with. Big smile, cheerful and very helpful. I wanted to make sure I left this review because it's VERY rare to find customer service that is excellent. I usually check reviews before I use any service but I also look for extraordinary customer service and she nailed it on the head. Good job Stefanie!

This was my first time ordering from LensCrafters also ordering from the website it was easy I went directly to what I needed the shipping was fast the price was right I can definitely say I will be ordering my shades from the website