Get the high-quality lenses you need, in your own frames, all by mail. Or shop Everyday Eyewear, our new Rx glasses line. Starting at $77.From optical, readers, sunglasses, all the way to sleep glasses. We’ve got you covered.Upgrade your vision today at lensabl.com
Lensabl (lensabl.com) has 880 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
lensabl.com
Website
lensabl.com
Category
Vision & Hearing
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 44% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Hi, Brooke! We're thrilled to hear that you had an excellent experience with us! Your satisfaction is our goal, and we're here to ensure you have a positive and seamless journey with Lensabl.
If you have more comments, questions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Lensabl, and we're delighted that we could provide you with a top-notch experience. We look forward to serving you again in the future!
JR
Justin R.
So Helpful
They followed my prescription accurately and my order shipped out so quick! I heard of this website from my friend who order a pair of ppe glasses and used this site to make the glasses prescription. I would highly recommend them.
Response from LensablAug 18, 2023
Hi, Justin! We're delighted to hear that we were able to accurately follow your prescription and provide you with a quick shipping experience! It's wonderful that your friend recommended us, and we're grateful for your high recommendation.
If you have more comments, questions, or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to ensure you have a positive and seamless experience with Lensabl.
Thank you for choosing us, and we're glad that we could meet your expectations. We look forward to serving you again and providing you with quality eyewear in the future!
AC
Amanda Champagne M.
One of a kind YSL sunglasses
I’ve used Lensabl twice now and couldn’t be more thrilled with the result. In my latest purchase I took a pair of YSL frames I found online and had the lenses replaced with a custom RX tint. Now I have these one-of-a-kind Saint Laurent glasses that are to die for. The entire process took less than two weeks.
Response from LensablAug 18, 2023
Hi, Amanda! We're absolutely thrilled to hear that you had a fantastic experience with Lensabl not just once, but twice! It's wonderful that you were able to create unique and stylish eyewear with your YSL frames and custom RX tint. Your satisfaction is our priority, and we're glad we could provide you with one-of-a-kind glasses that you love.
If you have more creative ideas, comments, questions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Lensabl, and we're delighted that we could meet your expectations and provide you with a quick and satisfying eyewear experience. We look forward to serving you again and helping you create more amazing eyewear in the future!
AR
Arch
One of the pair of glasses was done…
One of the pair of glasses was done very quickly while the other took a very long time. Also the gray lenses are not very dark. The lens color is a little misleading on the website. I would have opted for something different had I known.
Response from LensablMay 18, 2022
So sorry to hear that you are unsatisfied with the lens color. We have photos of our lens colors here: https://www.lensabl.com/sunglass-color-guide
If your lenses were made incorrectly based on the prescription specifications provided to Lensabl, we will happily remake your lenses at no charge. You have 30 days from the day you receive your new lenses to notify us if anything is wrong.
If you haven't done so already, please reach out to [email protected] for assistance.
GN
Greg N.
Mixed bag, probably wouldn't use again.
Had a set of frames I liked, but wanted a bit more choice in terms of thickness, transition, and an upgraded progressive option. Sent them the frames, got back fairly quickly, so points for that. I got the Shamir Autograph option on the progressive, and that worked out pretty well for me. So points for that. But...
The insertion into the frame wasn't great. There are guide pins and they bent one those sideways while inserting the lese. So the frame didn't fit flush with the lens. I did contact them about this and they offered to fix it, but by this time I'd already read some reviews stating they had inconsistent results in this area. Since it wasn't really noticeable from the front I decided to leave well enough alone. But kind of unhappy anyway because they had to have known they did this, and sent them back that way probably hoping I wouldn't bring it up.
In addition, it's been a year and a half, and the coating is coming off the inside of both lenses. Just flaking off. And one big flake made it into my eye while I was driving in heavy traffic, which made for a heart pounding situation.
So three stars for turnaround, and some decent options. But the quality of the install and the lens coating is just too much of an issue not to deduct a couple of points for. And frankly, the whole warranty and extended warranty thing is kind of a sham. For cases where there's no abuse that coating ought to last 2 years minimum.
I'll be trying different online providers or shopping around for someone in town for the next pair.
Response from LensablAug 18, 2023
Hi, Greg! We sincerely appreciate your detailed feedback regarding your experience with Lensabl. We're glad to hear that you found some aspects of your experience, such as the choice of lenses and the Shamir Autograph option, to be positive.
However, we're truly sorry to hear about the issues you faced with the insertion into the frame and the coating on the lenses. Your concerns are valid, and we understand the importance of a precise installation and durable coatings.
We apologize for any inconvenience you've experienced. Our aim is to continuously improve and provide the best possible service to our customers. Your feedback will be taken into consideration as we work towards enhancing our processes and ensuring consistent quality.
If you decide to give us another chance in the future or if you have any further questions or concerns, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate your input as it helps us improve and deliver better experiences to our customers. Thank you for choosing Lensabl, and we wish you the best in finding eyewear that meets your expectations and needs.
RS
Robert S.
RayBan frames returned broken.
The nose piece on my RayBan frames came back broken. They will not replace the frame.
Nice job !!!!!!!
Response from LensablMay 16, 2022
We reviewed our communication with you and we advised that we need you to send back the frame to be inspected for damage. If they are not fixable, we will of course replace them for you. A support rep will follow up with you today via email.
VE
Velogirl
Still don't care for transitions
Everything with Lensabl was smooth sailing. Great communication on where my glasses were in the process. I shipped frames in to have new Rx placed in them. I opted for the transitions thinking the technology has improved, but it's barely improved. They don't turn into sunnies in the car (they get slightly grey now) and they still take forever to go back to clear indoors (they don't ever really get clear clear). It was a lot of money out of my pocket for my personal budget and frankly, I went and purchased another pair of glasses so I can have truly clear lenses. The technology, I suspect, will never get there.
Response from LensablAug 18, 2023
Hi, Velogirl! Thank you for taking the time to share your experience with Lensabl. We're pleased to hear that the overall process went smoothly and that our communication regarding the status of your glasses was effective.
We understand your expectations regarding transition lenses, and we appreciate your honest feedback about your experience with them. While transition lens technology has advanced, it's true that the performance in various lighting conditions can still vary. We're sorry to hear that the transition feature did not meet your expectations and that you found it more convenient to purchase an additional pair of glasses.
Your feedback is valuable to us, and it helps us continuously improve our offerings and provide the best options for our customers. If you ever decide to explore eyewear solutions with us again or have any further questions or concerns, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to assist you in any way we can. Thank you for choosing Lensabl, and we wish you the best with your eyewear needs.
PN
Private N.
Poor Communication
It took almost 3 months to receive my order. Every step of the way I had to contact Lensabl for the order status.
