LennarReviews of lennar.com

I will start with that happened recently and continue to the beginning. The day before closing on a Thursday and we were all set to close according to them, and we had the movers ready to come move us Saturday and everything. When we get an email stating that the only way the loan would be approved I'd if they go ahead and pay off one of our cars and then we owe them another 8k at closing, mind you we have already put in $30.5k at this point. The problem with this, we were not given the option to say yes or not to this, the next thing we knew it was already drawn up and done. As if they had already counted up up what'd in our pockets. But what they really did was create additional debt for us because now we have to pay back those that gave us the check for $8k. How can they just make a decision like this for us. We are both veterans. The first house they showed us we found it that there was a flood in the master bedroom and Wallas and everything had to be torn out and that was not disclosed to us by anyone at Lennar but some locals that stopped by one day as were getting a fence estimate. We called sales and asked did he know about it he said no and asked who told us and told him he's not at liberty to say but the wrong people had to tell us this. His attitude changed when he asked what did we wanna do? Then he called because he acted like he didn't know anything was wrong with it and called right back saying yes there was a leak due to the plumbing not hooked up right in the master bedroom room. They then proceeded to give us a builders report saying it was alright structurally. This was also the same week of closing on e again. We cancelled because of the lack of disclosure and got the Vice President of the area Chris Porges involved. He had them to show us a new home and have everything switched over. This one has a pond view. I really believe they got back the original price for the home buy what they did in paying that car off and having us owe an additional 8k. Not to mention all of the harassment I went through with them shining a light similar to a colonoscopy on my bank accounts. Sending the same information back and forth. My name is not even on the loan and the first told us that we only had to prove that my husband's name wasn't on the account which was after pay and that the balance was zero in which we did but that was a lie because they had their thumb up my bank account about after pay so deep I felt it in my throat. We even had to go down there and have them log into my account looking for payments, once again his name was shown not be anywhere in the account. I truly felt violated. Tired of sending the same information at one point they even sent me a nasty gram saying I was uncooperative and it would be my fault if the loan doesn't get approved. Another thing too, as a retired veteran my husband applied for the VA loan but for some reason that did not get approved as and they put on the FHA loan. It is just a lot of shadiness going on. I'll also so say this on that extra 8k really created extra debt because now we have to pay that back to who we got it from but we are so concerned about debt to income ratio. How is that? You saved us debt but you also created some too. I would never do business with them again in life. You don't help some erase debt by creating debt and then to not even ask or give us the option because in the beginning we told them we were willing to pay it down to a price that worked for us and would should have gotten money back at closing to get a fence and screen the porch because we have small dogs. So now as it seems we will have to create more debt to get these extra projects done. This has been one thing after another. A nightmare no less. I hate to use the race card but I believe that's a factor too because we have been given such a hard time and have been at this since April or May. There has always been a surprised and we have been handled with less than respect as veterans. It takes the excitement out of closing or even going into this because of the way we have been handled. Fortunately, we do go church and they were willing to get us the money so we could try to keep this closing date on time but will need to pay the money back, but as for me if there was anyway that I could get out of this in would not even close but get my money back out of this and ho somewhere else. To help someone means it's not going to hurt them on the back end. Some they certainly don't understand. I believe there are a lot of unethical practices and privacy laws they are not complying with bit certainly disclosure laws as they didn't tell us about the leak that was in the house. They don't have a right to make a monetary decision for anyone not knowing what situation that puts them after that. Horrible experience.

I‘d call their houses a polished turd. Terrible houses. Not worth the money. Looks amazing on the outside. Great floor plan but when you live in the house you realize how terrible the contractors are, the build quality is, terrible paint, flooring, shower heads, faucets, door locks, appliance, the list goes on and on. You pay 500k for a house that should be 300k. Also we had 4 massive cracks in our foundation and they failed to notice it, I told the construction manager and he said it’s fine. We had a second opinion and they said it was bad and needed to be fixed. So their construction managers have no idea what their talking about. STAY FAR AWAY FROM LENNAR HOUSES!!! Never again. Ive been telling everyone and I will continue telling everyone to never buy a lennar house!!! We have lived in the house for 4 years also.

In a nutshell a Lennar representative Kent Moore said and I quote " I can try to fix the issues in your home but I can't make it perfect"

Our AC stopped working during a heatwave, and Lennar’s contractor Airtron responded by dropping off a single outdated portable AC unit—completely ineffective for our two-story 3,700+ sq. ft. home. It couldn’t cool even one room, and worse, a family member with a heat sensitivity suffered a severe migraine attack due to the unbearable indoor heat. Despite repeated requests, Lennar has refused to authorize a different contractor or provide proper temporary cooling. We’ve been stuck dealing with delays, miscommunication, and lack of urgency. This is not what we were promised as new homeowners, especially in the first year of ownership. Lennar’s failure to address this issue promptly and humanely is beyond disappointing. If you’re considering a Lennar home, ask yourself what kind of service you’d want in an emergency—and know you may not get it here.

I couldn’t write a review until l tapped a ⭐️ The finish product is horrible. Have never used one bedroom till now ( been in home 3years ) No air coming out of one vent, went in attic and found vent was never hooked up. Unreal l could go on and on they just build 💩 for houses 😎

LENNAR TITLE, MORTAGE HOME BUILDER, ARE RIPPING CUSTOMERS OFF BY NOT INFORMING THEM OF THE NO REFUND SCHEME. WHEN I REFUSED TO LET CHARLENE AULDS BULLY ME INTO PAYING AN EXTRA DEPOSIT AND 8K MORE FOR SO CALLED WATERFRONT PREIMUM AND DEMANDED REFUND ASAP. THIS SCHEME IS HIDDEN AND THEIR SALES REP WILL NOT TELL YOU. PLUS, LENNAR REFUSES TO PUT IT ON THEIR PAYMENT FORM and EVEN ADMIT THAT THEY DO NOT INFORM CUSTOMERS TO BENEFIT THEM! LENNAR, HONORS PROFIT NOT PEOPLE!! PLEASE BE AWARE. ITS A LAW TO DISCLOSE REFUND POLICY. LENNAR, SO FOUL, THEY GASLIGHT INSULT & CUSTOMERS MORE BY SAYING ITS IN their small writing you should READ EVERY WORD!........WHAT GOOD FAITH COMPANY RESPONDS LIKE THIS. PLUS, THEY DO NOT CARE ABOUT CUSTOMER COMPLAINTS OR VALUE THEIR CUSTOMERS!!!!!

This is my second new construction home so I know how it's supposed to work. The house is supposed to be completed when you get it. Lennar just has jacked policies. The sod isn't in prior to closing. If you have pets, this is insane. There is shoddy craftsmanship, the blue tape wasn't completed. I'm still finding blue and green tapes around my house. They were lazy about things like not putting anchors in the toilet paper roll holders. In general there are things that just look ugly and slapped together. My oven leaks gas. I tried to cook for the first time and found myself in a dangerous situation. Everyone tries to pass the buck. Warranty wants the gas company to come check the home. The home just closed and had two inspections, it's not the gas lines. Lennar can't do anything because I already took possession of the house I guess but honestly I feel like gas is one of those things they should really take responsibility on especially in the first 30 days. They don't include shower or towel bars. Why? Who knows? One more thing for a new homeowner to worry about though. Super annoying. I bought a Centex home previously, my sod was already in. The house was well crafted, it had shower and towel bars. Oh and no gas leaks. I literally never put in a warranty claim. I've put in at least 5 and I've only lived here a week since I've closed and my oven won't be fixed until next week. Those in the process of closing, I hope you have better luck. Lennar - y'all need to do so much better.

We bought a new Lennar home expecting peace of mind. Instead, we found a gas leak that had likely existed since the day we moved in — exposing our family to serious risk and causing months of elevated gas bills. When we informed Lennar, they repaired it — but only after being notified. Despite the danger, they refused to take financial responsibility or even acknowledge the stress and potential consequences of their construction error. This isn't just about warranty terms. It's about basic safety and ethical responsibility. Lennar's lack of care and refusal to address the impact has been truly disappointing. Buyers beware — you may be paying for more than a house. You could be paying for their mistakes.