Latresia
Buying a home with Lennar was truly a…
Buying a home with Lennar was truly a journey, filled with highs, lows, lessons, and growth. I want to start by giving huge recognition to our salesperson, Terrence Greene. Terrence is an amazing person with incredible confidence and heart. Even when it felt like our backs were against the wall, he never stopped believing in us. He had faith that my spouse and I would get approved, and when challenges came up, he already had a Plan B in place. He refused to give up, and that made all the difference. He’s not just a great salesman—he genuinely cares. Kayla Scalise also deserves endless praise. I truly can’t say enough about her. She was always available, no matter the time, whenever we had questions or concerns. She stayed consistent and supportive throughout the entire process and never gave up on us. Thank you a million times over—stars alone are not enough to rate someone like Kayla. Unfortunately, our experience did not start out well. Our first salesman, Tony (Katy location), was by far the worst part of the process. The lack of care and professionalism was obvious. The loan officer at that time was just as disappointing—no communication and no responses, which made an already stressful process even harder. I do want to thank Lisa Wersinger for the effort she did put in. It was appreciated. However, once underwriting sent the file back we felt like it was no alternative options, it felt like there was no longer a fight for us. As for Amy Walker, the rating system allows for multiple stars, but one star was more than enough to reflect this experience. She was extremely rude, dismissive, and showed little concern for her clients or their success in purchasing a home. Her attitude was very disturbing and nearly caused my spouse and me to give up on the process entirely. If I were required to work with her again, I would choose to cancel before moving forward. Buying a home is not easy—especially if your life is not perfectly in order. That’s the reality. My advice to future buyers: research, research, research. Make sure you understand the process, show stability, and be prepared before you invest. Don’t play games—this is a serious commitment. Most importantly, don’t give up. If it doesn’t work out the first time, it’s not failure—it’s learning. If homeownership is meant for you, give it everything you’ve got. In the end, you’ll be grateful for the fight you put in as you begin your new journey.