Rob Z.
Leather Couch Experience
Furniture quality is very good, sofa, double-chair and ottoman are all very comfortable. Cushions are medium to firm but not excessively so, and are exactly what we were looking for. Leather coloring and texture are consistent and true to the samples we received. Stitching is neat, straight and tight, no crooked or loose stitches. (Nothing for our cat to get fascinated with.) Leather is starting to break in a bit but that only seems to improve the appearance and comfort. Legs were not installed square to the furniture frames but that was installed by the delivery folks and I easily straightened them out with an Allen key. Delivery schedule is months long so be prepared to wait but really, it was worth it. Regarding delivery, after Leather Expo updated us weekly for months on the progress of the sofa construction, the delivery company dropped the ball when it came time for delivery. They showed up a day earlier than expected and without warning. Luckily, my wife happened to go home early that day and was there when the truck arrived. Things got messy when the truck driver tried to get up our steep, unplowed and unsanded driveway. While waiting for the tow truck to get the delivery truck out of the ditch, the delivery workers huffed the furniture up the driveway and into our living room, unpacked and cleaned up the cardboard. When Leather Expo heard of our delivery experience, they called us and made it all right. Ultimately, it was a good and worthwhile experience.


