8am LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA.LawPay Pro offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm.Request A DemoSign upLearn More
8am LawPay (lawpay.com) has 482 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
lawpay.com
Website
lawpay.com
Category
Administration & Services
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 7% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Beware if you use this service!
If you make a payment to a lawyer's office using this service you might think you are making a one time payment. However they allow the law office to push payments to your credit card even though you have not given your expressed consent to do so. They say that they will always advocate for there client and don't care about the consumer.
VI
Victor
nobody every picks up
nobody every picks up; it feels like a switch and bait bait and switch where once you get our business then you disappear and NEVER PICK UP!
SR
Salem R.
Charge did not go thru.
Charge did not go thru.
SW
Steve W.
Expect to be confused
This is the worst payment portal I've ever seen. As they proudly state, it's built for lawyers. I had to call (ca-ching$$$) just to figure out how to navigate. The card info is ok except it doesn't offer a clue how to enter dates. I had to guess 4 times before I got it and the incorrect prompt was still up. Finally, and most disconcerting, the payment wasn't credited to my own attorney. It went to LaCourse Law instead. I now have no record that I paid my bill.
If you're trying to make a payment to your lawyer do not use this service. Ask if they will accept something real, like zelle or PayPal.
BV
Bianca Vela C.
The wait time between receiving my…
The wait time between receiving my money and the distribution is too long.
PS
Paul S.
Absolutely the worst company in the…
Absolutely the worst company in the history of companies. If you are looking for a company that charges your card whenever they want, takes the side of the credit card payer, never answers questions and doesn’t understand what “cancel my services” means, then this piece of crap is perfect. Customer service rep was rude, spoke like he was god…dude you’re a service rep making crumbs…relax guy! I never leave bad reviews but this company deserves the worst review ever. Shameful company that’s out for the money no matter what. Doesn’t give a crap about their clients. SAVE YOURSELF THE HEARTACHE AND FIND ANOTHER PROCESSING COMPANY.
Response from 8am LawPayNov 9, 2021
Thank you for providing feedback on your experience with LawPay. We understand that chargebacks/disputed payments are never a fun topic for anyone. We are an industry leader in chargeback assistance to our customers, and are so sorry to hear this was not met in your interaction with our team. We appreciate all feedback and will ensure we use this to better LawPay going forward.
BR
Benjamin R.
works great until it doesn't
Fellow lawyers beware... I used lawpay successfully for years, it worked as you'd expect, no surprises. Then, one day, a nutty client made a chargeback months after the charge. Thankfully, it was a small charge, because I learned that lawpay does nothing for you in the event of a chargeback. The only way to undo it was to get my client to sign a release. Be warned - there's nothing special about lawpay in this regard - eventually, you'll get a chargeback that will shake your confidence in the security of accepting credit card payments.
The next remarkable unpleasant experience was when I foolishly attempted to change banks. I filled out the forms and provided voided checks for my operating and trust accounts, but they didn't process the request because they needed me to call their risk department to confirm the change. Okay, fine, I but every time I called, I get a voicemail, and then I get a call right back saying they need to talk to me. Usually, I would find this absurdity amusing, but while this is going on, a client decided to pay their old bill, and the chuckleheads at lawpay send the money to my old account!
Learn from my mistakes and experiences.
CM
Christopher M.
Law pay has not worked on either of my…
Law pay has not worked on either of my mobile devices in over a year customer support responds with tough luck. I will definitely be searching out more competitively priced servicers.