8am LawPayReviews of lawpay.com

The integration with CLIO is not working. When I send out bills, I start preparing for an avalanche of client calls to say that the link to pay in the bill does not work. I then have to use our old credit card processor. I have had trouble with a client who needed to pay with a credit card from a foreign credit card. LawPay would not accept the credit card and we had to use the old processor. We try to send out trust requests but it appears that when those are partially paid, they can no longer be edited so it creates clutter in our billing. It seems to be rather clunky and not well-integrated or flexible with CLIO.

I am frustrated with the performance of the new cc processing terminal. It is taking 2-3× longer. I keep getting communication error messages. Then have to try again putting in the card chip or key it in again. Sometimes it will.go through on the first try but usually it takes 2 or three times. And I am sharing a portion of my income with affinipay for a service that doesn't really benefit me. So when it adds more time and aggravation it is very frustrating.