8am LawPay Reviews | Read Customer Reviews of lawpay.com

8am LawPayReviews of lawpay.com

4.5482 reviews
Administration & Services
3700 N. Capital of Texas Highway, Suite 300, Austin, Texas

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8am LawPay

About 8am LawPay

8am LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA.LawPay Pro offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm.Request A DemoSign upLearn More

8am LawPay (lawpay.com) has 482 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lawpay.com
Website: lawpay.com
Category: Administration & Services
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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8am LawPay reviews

Showing 28 reviews with 1 star · Clear filters

MMR
Apr 17, 2025
Our firm has been using LawPay for…
Our firm has been using LawPay for years and is in the process of switching platforms. Communication is non-existent - we had an open claim and they didn't bother reaching out to us at all! I had to contact them because I saw the chargeback, i then provided all necessary documentation and again...did not hear from anyone for months!!! I finally reached out and was told they had sided with client. With no explanation. They are also one of the most expensive platform out there. If you are considering using them...keep looking!
Response from 8am LawPayApr 21, 2025
Thank you for sharing your feedback. We’re deeply sorry to learn that your recent experience has been disappointing. Your concerns are taken very seriously, and we apologize for any frustration caused by your interactions with our team. We’re committed to improving and ensuring our customers feel supported. If you’re willing, please reach out to us directly at [email protected] so we can better understand your experience and investigate the reason for the chargeback. We’d appreciate the opportunity to learn from your experience and explore how we can improve.
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Customer
Mar 29, 2025
If you’re here for references my only…
If you’re here for references my only advice to you is: STAY AWAY FROM THIS SCAMMERS! They just cover up dishonest lawyers’ backs and scam money from people, then they tell you you’re in the wrong place and they can’t give you any information about your lost money! I was scammed once but no more. I will make sure I tell everyone I know how bad and dishonest these liars are!
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Alexandra L.
Dec 21, 2024
I’m not sure of how deep the…
I’m not sure of how deep the relationship is between law pay and lawyers however my card was charged by an malice unethical attorney who will do anything for a dollar even as to going against his own parents it really is disgusting. This is my opinion and experience
Response from 8am LawPayJan 9, 2025
We appreciate you sharing your experience. We understand your frustration and disappointment regarding the billing and the attorney's conduct. Unfortunately, this sounds like an issue with your attorney rather than a direct experience with the LawPay software, which is a payment processing tool for lawyers and attorneys.
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Christopher K.
Dec 4, 2024
We have multiple problems with LawPay
We have multiple problems with LawPay, which might force us to stop using your services. First, whenever we receive payments into our account, there is no indication as to which client made the payment. This is a big problem. Second, frequently if a client makes a mistake in payment, you take money out of my account. You shouldnt' add money into my account until you first confirm that the client correctly made the payment so that I don't have to keep having my account debited everytime there is a payment issue.
Response from 8am LawPayDec 9, 2024
Hi Christopher, We are disappointed to see your low review but appreciate your feedback on how we could improve the features to better serve your firm. We strive to make meaningful product updates that support your practice and all of our customers. We have shared this feedback with our teams and it sounds like our Support team is already in touch with you. We look forward to working with you to improve the software and your experience with LawPay.
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Marc David W.
Oct 9, 2024
So far we have had at least 5 people…
So far we have had at least 5 people attempt to use LawPay, from $2,500 to $10,000 and no one has been approved
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Jerome Williams J.
Jun 28, 2024
Extremely poor process regarding how…
Extremely poor service provided regarding how they respond to chargebacks. Very incompetent. Would not recommend at all.
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Fernando R.
Jun 27, 2024
Bad services.
Bad services.
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Mark T.
Apr 23, 2024
The integration with Docketwise…
The integration with Docketwise sometimes fails and doesn't reflect a payment in the client ledger.
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