LawnGuruReviews of lawnguru.co

DO NOT USE LAWN GURU! They match you up with a provider (Sameen Wright). The day of my 1st service the provider canceled out of nowhere and said I have too many leaves and that i need yard cleanup; overgrown. I have ZERO leaves on my lawn and my yard needs no cleanup whatsoever...it's not even overgrown at all. Furthermore, I work from home and have cameras everywhere and provider did not even show up at all so his evaluation was 100% false.

I’m in North Ridgeville Ohio area. My wife called them for lawn mowing about week and a half ago. The first time they cut the grass they did not show up three days. By this time the grass was getting pretty tall. They cut it and clumps of cut grass on the lawn. It was obvious they didn’t think anything about removing. Today was the second time they cut the lawn. Again they left clumps of grass in the yard. The also missed a whole strip of grass about a foot wide. From what I understand I believe they hire local people to cut the grass not direct employees. It is obvious the guy that cut our yard didn’t care about the job. Time was the only thing on his mind. We’re cancelling after the grass two times. I wish I would have seen these reviews before we hired them.

Today my front and back yards and side yards were mowed, but no trimming was done ana also no blowing was done. The provider left without talking to me. He also has never knocked to let me know that he is here on the property. Only received text from the Lawnguru app that he is on his way.

I just started with Lawnguru with two lawn care. Anthony B. Was the second professional that came out and he was amazing. Communication was spot on, due to rain he did have to reschedule my service but he definitely did the job. He even took care of the grass coming up on my driveway and weeds popping up through my deck! Great service!

They are shady! Ripped up my fence (denied). Said they refund my cut (didn’t). Then scheduled another cut 2 days after they just cut it. I cancelled but didn’t see till too late (charged $5 dollars but seriously why would I think they’d schedule TWO days later). They will not let you out of contract so be prepared to at least use them twice! I can’t wait to be done with this company!

They are shady. Messed up my fence. Issued no refund. Then scheduled someone two days later (when they had just been) I cancelled it but didn’t notice till too late (why would I think they’d schedule TWO days later) and so got charged $5 (it the principle not the money) They will not let you out of your contract. So be ready to use them at least twice! So use them at your own risk

Someone came and moved my lawn. It looks horrible, you can’t even tell they were here, just nasty lazy work. I reached out for a call back and no one has responded. This is a horrible company with no customer service. I’m just now seeing all the bad reviews and I see why. Do not give these people free money. They do not care

Would be zero stars. Needed a cut because we sold our house and wanted to give it one last cut for the new owners. Requested service and heard nothing for a week. Called to inquire and they were escalating the request. Got an email saying someone was assigned and would do it the next day. That day came and nobody did it. I assumed they would come another day and was out of town for a few days and days away from close and my backyard now looks like a jungle. Completely pissed.