LawnGuruReviews of lawnguru.co

Response from LawnGuruOct 23, 2026

Thanks for sharing your feedback, Maurice! We're happy to hear that you've had a positive experience with how different situations are handled. We know that timely assistance can make a real difference when you're managing jobs and keeping your business running smoothly, so it's great to know our team's efforts have been helpful. We appreciate the work you do as a LawnGuru provider and look forward to continuing to support you along the way!

Response from LawnGuruOct 22, 2026

Hi, there! Thank you for taking the time to share your feedback with us. We're sorry to hear that the quality of your lawn care declined after a new provider took over midway through the summer. We understand how disappointing it must have been to see your grass left taller than expected and noticeable mower tire marks across your yard, especially when you had already raised concerns about the work. Your feedback should never leave you feeling unheard, and we apologize if your previous concerns weren't properly addressed. While we're glad you found our pricing reasonable, we recognize that consistent, quality service matters just as much. We'd appreciate the opportunity to review your experience and explore options to improve your future services, including your provider assignment. Please reach out to our support team at [email protected] so we can look into your concerns more closely. We value your feedback and hope to earn back your confidence in LawnGuru.

Response from LawnGuruOct 22, 2026

Hi Denise, thank you so much for taking a moment to share your feedback! It is wonderful to hear that Valentino did such a great job taking care of your lawn. We appreciate you mentioning the weather updates in your area as well. Outdoor work can definitely be tricky when local weather shifts, so your feedback on app assignment timing is super helpful for our team as we keep refining our app features. We will be sure to pass your kind words along to Valentino, and we truly appreciate your support!

Response from LawnGuruOct 22, 2026

Hi Marc, thanks for dropping us a review! We love hearing that you experienced friendly service on our platform. Making lawn care simple and welcoming for everyone is what we aim for on every single job. Thanks for choosing LawnGuru and taking the time to share your support!

Response from LawnGuruOct 22, 2026

Hi Juanita! Thank you for sharing your experience! We're glad to hear that things have gotten easier and more enjoyable now that you're familiar with scheduling and rescheduling your services. We understand there can be a bit of a learning curve, and we appreciate your patience as you got the hang of it. Your feedback is valuable to us, and we'll continue working to make the process as simple and user-friendly as possible. Thanks for sticking with LawnGuru!

Response from LawnGuruOct 22, 2026

Thank you for sharing both the positives and areas for improvement, Lynn! We're pleased to hear that you've been happy with the quality of the mowing, the service updates, and the photos provided after each job. At the same time, we're sorry for the occasions when your scheduled service didn't take place as expected. We understand how frustrating that can be, especially when you're counting on regular lawn care throughout the summer. We appreciate your patience and honest feedback, and we'd love the opportunity to make your future experiences more consistent and reliable.

Response from LawnGuruOct 22, 2026

Thank you for sharing your experience, David! It's wonderful to hear that after three years, you're seeing such noticeable progress toward a fuller, greener lawn. We know it takes time and patience to achieve those results, so it's encouraging to hear how far things have come. While there are still a few patches that need improvement, we're glad you're happy with the overall progress. We appreciate your continued trust in LawnGuru and look forward to seeing your lawn thrive even more!

Response from LawnGuruOct 22, 2026

Thank you for taking the time to leave us a review, J! We're glad to hear that you've been satisfied with the quality and reliability of your lawn care service. We also appreciate your understanding when weather conditions affect the schedule, as we always want to ensure services can be completed safely and properly. Your feedback means a lot to us, and we look forward to continuing to provide you with dependable service!