LawnGuruReviews of lawnguru.co

Like the numerous other reviews related to the failure of their AutoPlow service after the January 25 snow storm, I would rate LawnGuru a zero if I could. After three days of having them promise that someone would accept my job, they emailed me today to say that they were canceling my plow request. They offered the option of placing a 1X order, which they priced at FOUR times the price of the AutoPlow! Avoid these incompetents if you need to get somthing done around your house.

I would give zero stars if I could. Never showed up, didn’t respond to messages asking for updates or ETA. Even after messaging someone via the app and being told they would get someone asap they never came and I never heard anything from them. I had to hire someone else 3 days after a snowstorm to do the work. It seems convenient to sign up but don’t do it. Now we’ll see if I get my money back…

I had arranged for snow removal two days before the last snow storm. A vendor excepted and emailed he would be here after the snow storm. I emailed him three times thru the Lawnguru email system with no reply from the vendor that accepted the job. Online chat system for Lawnguru keeps kicking you to the bottom of the list for a reply could not speak to chat. Lastly someone from Lawnguru came to my house in the evening looked around I spoke to him and he said someone would follow up with me. Never happened. Very poor service understand it was a bad storm but they could have kept in touch during the storm. Not a service I would recommend or use again.

I have to start off with... I wish I read all the negative reviews before I tried to hire this company. I tried to hire them for the snow storm we had here in southern Maryland. Maria Chicas accepted the job and never showed up. I reached out to Maria and she never answered my two messages. I then reached out to the company twice to ask what is the next step and they never responded either time. Now the snow turned to ice and I cant get anyone here to remove the snow. I am literally trapped in my home now. The CEO of this company should be reading these reviews. If you ask me I dont think they care! Shame on you LawnGuru. I wish I could give this comany Zero stars. Horrible.

Service Provider no show. Called and text him with no response. Called company they said they would reach out to other providers in the area. No one ever came to plow driveway. Left me stuck in my house for a day. Neighbor finally plowed me out thank goodness or I would still be there! I cancelled immediately. Will never use them again.

Booked their Auto Plow service for my elderly parents, first snow fall hit and they ghosted. There was no communication, didn't tell me no one was coming, just didn't show up. I canceled my service.

Similar to other's experience. Connected me with two service providers - both ghosted me. Gave up and found provider on my own.

This is the worst service provider ever. I signed up for auto plow to service my property whenever it snows. We have had seven events of snow this season and a shoveler only came one time. Do not sign up for this app or service they are unreliable. They claim they have experts who monitor snow but they obviously don’t. Find another provider because you will be highly disappointed.