LawnGuruReviews of lawnguru.co

If I could give zero stars I would. Tried to book on two occasions. First time they said I was scheduled, but no one ever accepted the job so I was stuck waiting for two days. When I tried again, service was accepted on 4/28 for 5/9 service (which I paid extra to choose). Day of, no one came out and when I messaged the provider, he never replied. Attempts to call gave me a disconnected number. Customer service is a JOKE. spoke with three different people who said they would message the provider -great, I already did? The last customer service agent literally left the chat (no phone number available- SUSPICIOUS!!) as I was typing a reply. Do NOT use them.

Customers beware of the "pricing" lawnguru charges you. I noticed the area of my lawn they highlighted was a charge of XX amount, however half of that area was not lawn, but woods that did not need to be mowed. I had customer support change the map and request a pricing update, which they stated had not changed, stating the property was traced improperly. Sketchy at best. That being said, the people who actually cut my yard did do a great job. Lesson of the story, hire the mower directly, and bail on this service.

received a quote and submitted photos and accepted the quote. When the guy came out, he wanted almost twice as much so I cancelled. I was charged anyway and was told it would take a few days to get a refund. I complained on the Facebook sites and the accused me of scamming them. Rude and terrible customer service. I've had my lawn cut through them for a couple of year but no more. I'm done with them.