Rachel G.
Avoid this company as much as you can
Avoid this company as much as you can, it does seem like a scam. I ordered a wedding dress off this site as I found one I really liked and it came but looks really cheap, not made well at all. Trying to get a refund back but they don’t seem to be having it. All they want to do is just keep asking questions about the dress when I’ve simply said I don’t like the dress, it doesn’t suit my body and they are still dragging it out. Doesn’t like look I’m going to be getting my money back and don’t want people to be in the same situation as me as weddings are expensive as it is. I should have looked at the reviews before purchasing!! I will be filing a law suit for this.
Response from laveliya.comOct 12, 2024
Dear Customer, We are sincerely sorry to hear that you are disappointed with your experience with our product and service. We understand your frustration and would like to extend our deepest apologies for the inconvenience you have encountered. To resolve this issue as quickly as possible, could you please provide us with your order number and any additional information regarding your order? We are committed to investigating immediately and finding a solution for you. We deeply regret that your experience has not met your expectations, and we hope to have the opportunity to rectify this. Sincerely, Laveliya Customer Service Center