Laurel RoadReviews of laurelroad.com

Laurel Road helped me save thousands and it was so easy and efficient.

Very easy process to refinance my loans toward the end of my surgical residency. Customer service was top notch and communication on their end was much more organized than SoFi. Rates were also very competitive and transparent unlike SoFi.

Very fast approval and funding, excellent customer service experience.

Very happy with the choice to switch over to Laurel Road.

The application process was easy. Customer service was very helpful the few times I called. They gave me the best rates out of all the major refienance companies.

I was thinking that the bonus was 500 dollars, but I received only $400. I did spoke to one of your agent over the phone and they said the bonus is $500. I don't know where is the remaining $100. Otherwise all procedure was very smooth. I really like. Thank you

I think the service is just the start to something better. I’d like to see more data and information available to myself. An idea could be adding a payment calculator, that would allow users to change how much additional payment they give every month, and see how long my payoff would take paying that amount, as it could be a motivator for people to pay more, decreasing the overall time of the loan. It would be nice to see different amounts affect different goals. Also it would be nice to have a milestone tracker that lets you know what percentages you’ve paid off so far. Really just more data would be nice. Also an app would be nice for the laurel road/Mohela brand. There just needs to be more personalization and information available.

When it came to signing my loan it was just so difficult. You have a short period of time before the rate changes and they did not inform me of this, but there were so many problems on their end that caused me to not sign it on time. They continued to just call me to tell me to sign the loan, but they knew I couldn’t. I continued to call to get this fixed until one person finally was able to resolve this. My term became shorter so I had to then refinance my loans again since it took so long to sign. Fortunately, Joe was the one who helped me out in both instances. He was a lot of help and super kind.