LahomeReviews of lahomedecor.com

The rug came in and is beautiful! Had some issues with shipping and customer service was very slow to respond, but overall turned out to be a good experience.

I have three dogs so a washable rug is essential. The rug I purchased is very pretty and will easily fit in my washer but it’s basically the same as a bath mat. $75 was pretty pricey for what I got. Would have loved to have bought more but just can’t justify the cost for what you get.

Beautiful and soft rugs. Great customer service. Jen at customer service was quick and ready to address emails regarding my order. I will certainly purchase again and recommend to friends and family!

I ordered several rugs and received partial order 2/13. Unfortunately, one runner was missing from the order. After four emails, finally received response on 2/23, but it was like a form response as if the responder (or AI??) didn’t understand my request. I promptly responded with their requested info, then had to wait another week before getting another response. Again, sadly, the response wasn’t directed to my specific issue. Sure wish they had a phone number to call and get an immediate response. I like the rugs but won’t use again because of all these delays and hassle.

The 5x7 rug is very nice. I ordered the 5x7, 2 runners, 12 corner grippers and picked a bonus Christmas rug on 17/Feb/26 and received everything except the runners on 23/Feb/26. I sent a msg to customer service last week indicating that the runners have not yet been delivered. As of today, 4/Mar/26, no response and no runners have been received. The only way to contact this company is by email. They do not appear to have any service agents.

I have tried to contact customer service for three days and have had no response Your reply is even worse than your customer service since I didn't even make my complaint until March 3rd

Rug was great quality but I ordered the wrong size. Despite that, the company was able to work with me on an exchange. Highly recommend working with Lahome.

This is one of the most responsive companies I have ever bought from. I accidentally ordered two-they immediately fixed the order. Very nice product, great price, fast shipping. My son loves this rug (it was a gift for him). I will be buying more! Just overall, great experience.