Ali B.
This is quite honestly one of the worst…
This is quite honestly one of the worst customer service experiences ive had. Their return policy truly doesn’t make sense to me and if you email them, good luck getting anyone to reply to you in a decent amount of time. All because I placed my order on a Sunday….I am asking for a color change because two minutes after I placed the order I realized it was the incorrect color. I emailed them no more than 5 minutes later….there was absolutely NO WAY to cancel my order, which would have been WAY easier. Nope. Order went through, didn’t head back from someone until the end of the following day. I was charged and sent the wrong color because I didn’t hear back from them in time to change it. Then I was told via email to refuse delivery for a full refund…..which I couldn’t do because they just left it on the doorstep. Now its just a waiting game…they have no idea how to handle simple exchanges and seems like they have no consideration for how inconvenient this stuff is for their customers at all. DONT BUY FROM THEM! Go somewhere else and save yourself a headache.
Response from LahomeMar 10, 2026
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