Kole Imports & CloseoutsReviews of koleimports.com

Ordered on Tuesday, getting my order by Friday. Great service! Thanks!

I ordered 14 white led lanterns for my wedding. They were delivered in a timely manner and packaged very securely. I am VERY pleased and will recommend this company to everyone.

Awesome product

I recently purchased about $350 worth of products from them. About 80% of the beauty items I purchased are EXPIRED. After multiple emails to them asking for a solution to this issue, I still don't have a reply about that specific issue. DO NOT BUY makeup/beauty items from them. You will probably get expired items too. One specific item had an expiration date of 2018 printed on the package and then it had a sticker over it with another expiration date of 2019 (I bought these in November 2020). I cannot sell expired items!! I am rating them 2 stars because the other items I purchased were nice and shipping times (in November) were decent.

I MUST ADMIT I WAS SKEPTICAL OF ORDERING FROM KOLE IMPORTS AND CLOSEOUTS BECAUSE AFTER I ORDERED IT DID NOT POPULATE A SPECIFIC TIME THAT MY PACKAGE WOULD ARRIVE OR ANY TRACKING INFO. SO THEN I READ REVIEWS AND SOME REVIEWS WERE POSITIVE AND MORE WERE NEGATIVE. BUT I SUCKED IT UP BUTTERCUP AND WAITED ON MY PACKAGE TO ARRIVE. IT TOOK APPROXIMATELY 3 WEEKS AND EVERYTHING WAS IN ORDER AND ACCOUNTED FOR AND VERY VERY GOOD QUALITY. MY FRIENDS WERE FLOORED AT THEIR GIFTS! I WILL BE UTILIZING THIS COMPANY AGAIN IN THE FUTURE. DONT PANIC. BREATHE. HUG SOMEBODY!

Once again, the shadiness of this company is incomparable to none! After many many back and forth about a shipping cost discrepancy, Victor the sales rep finally saw that I was right and offered to refund what has owed to me $10.00. Their paper receipt says refund was processed on 11/18, but today is 12/3 and I have yet to see the credit. At this point, it is a matter of honesty and integrity which this company clearly lack. Don't do business with them. They're shady! Im adding this portion in response to what they wrote back below. Point is guys, I always have to chase them down to correct their errors. They respond with resolution for the world to see but this is after me hunting them down, number of emails before someone is willing to make things right. Theyve been in business for 35 years they say, yes, but if you are a small company you mean nothing to them. Do not do business with them you were too hard for your money for these people to take advantage of you with errors they refuse to fix unless you hunt them down for a really long time

Good afternoon I am presenting a problem with a merchandise, I am dealing with this a matter about dispatch since the beginning of November, 112.48 I manage the order through the platform as indicated by your guide and send all the information prepared to my seller (Evelyn Sanchez) as indicated in the guide but after several days of waiting, they inform me that the order was canceled, I must emphasize that it is a purchase to be sent to Amazon warehouses where I pay 112.48 dollars per request for labels to send it according to the products to KOLE IMPORTs for the office. I have tried to communicate by phone and they do not take the calls and emails answered by my salesperson (Evelyn) are just pure lies about an office that never runs for several weeks, I am wasting my time and money. I already paid at Amazon for the labeling process and it is still not being resolved. Nothing is resolved. With an Order SO228700 supposedly ongoing, I had never received a treatment like this in my life, very bad organization and bad management Antony de Jesus Bastardo is my name.

This was a new find. I was looking for ice cube trays for an activity with preschoolers. I needed 18 of them and had no idea how expensive they would be. Even struck out at the dollar store. When I could find them, they were tiny. Kole's not only had a lot of them, but they were really nice and big with a lid and the lids had slits for holding popsicle sticks. I had to pay shipping costs, but the find was worth it.