Kole Imports & CloseoutsReviews of koleimports.com

Response from Kole Imports & CloseoutsJul 16, 2020

Good Morning Thank you for sharing your feedback with us regarding the delay in receiving your order. We apologize to hear that this happened and I will happy to review and look into this to find out why the order was delayed. Please provide me with your order number and provide the best contact phone number and email address you can be reached at. We look forward to getting this addressed, please let me know if you have any questions on this. Thank You Michael Franco Customer Service Manager

Response from Kole Imports & CloseoutsJun 12, 2020

Good Afternoon Thank you for sharing your feedback with us regarding your experience. We have been in business for over 35 years and maintain a good survey rating with our customers. We apologize to hear that you are not satisfied with how your support issue has been handled. We have a customer service team in place to address any support issue that you have. Please resend your support issue with the reported defective items and we will address this today. We will need to know the order number and item number you are referencing to and a brief explanation of why the products are defective. We will reach out to you today so this can be addressed and resolved. Thank You Michael Franco Customer Service Manager