Kole Imports & CloseoutsKole Imports & Closeouts is the leading wholesale supplier of general merchandise for any business, organization or value seeker
Kole Imports & Closeouts (koleimports.com) has 526 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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526 approved reviews, newest moderated first
Den A.
I’m going to be totally honest with you: as an international buyer it will take a bit longer than you’re used to. HOWEVER, they will solve it eventually. Absolutely not a bad company, California is hit hard by COVID and they are trying to be as fast as possible. I was not a fan before but they’ve turned it around by solving everything. I will definitely buy again.
Eduard S.
Good wholesale prices. Polite customer service. I will order again for sure.
Ally I.
I love me some Kole Imports & Closeouts. I was sent some damaged clocks. After submitting a few documents I was reimbursed and given a discount off my next order. I would have reorder but the product was out of stock. I will continue ordering from KI&C. If shipping wasn't so much I would probably have most of their inventory in my store.
Anne M.
Great products!!! I had a lot of questions in mind before finally deciding to purchase the products, and good thing that their customer service was really helpful! Will definitely purchase again from them!
Jnn S.
Cool place to shop! Fast and reliable service and my orders came in earlier than I expected! I love shopping here and I definitely recommend it to other retailers out there!
Francois Gayleheart M.
Amazing products and excellent customer service. Thank you!
Customer
If you are a low quantity buyer, they do not care about you. No support for start ups. No communication, they don't even answer basic emails.they don't have solution providing approach. They hate questions regarding products, packing, shipping. They want you to pay and put up with what you receive.
Response from Kole Imports & CloseoutsSep 16, 2020
Good Morning Thank you for sharing your feedback with us regarding our products and services. We apologize to hear that we did not respond back to your emails and answer your questions. Our office is temporarily closed due COVID19 restrictions, however we can be reached via email at [email protected]. We answer all support cases typically within 24 hours or less. We are on the nation's largest Wholesale distributors that specialized in selling items in bulk at Wholesale cost. We offer more flexibility to our customers with bulk item discounts and can offer freight cap discounts on orders over 2K or more. You are welcome to place an order on our site in any amount increment. We welcome all new business from vendors, retailers to orders to the public. There are no restrictions on who can purchase from us we are open the public as well. Please accept the following coupon code M57 for a 10% discount to assist with your next order with us. I have provided my direct email, please feel free to reach me should you any additional questions or concerns. Michael Franco Customer Service Manager [email protected]
Christopher C.
I ordered 8 EarPods from them recently and they sent an email saying that if they don’t hear from me by phone they will hold my order until they do. So I have called repeatedly and the phone goes straight to voicemail. Stay away from these guys they are some SCAMMERS!
Response from Kole Imports & CloseoutsJul 30, 2020
Good Morning Mr. Contreras Thank you for sharing your feedback with us regarding your experience. Due to recent fraud activity on our website. We now validate all new business with a different billing and shipping address on the order. This is done for your protection as a buyer and for ours as a seller. Once we speak with you and confirm the placed order we will begin processing your order ready for shipment. I apologize to hear that we have not returned your phone calls. I will have a one of my customer service representatives reach out to you today to validate the order and answer any questions you have. Please feel free to contact me directly should you have any concerns or questions on this. Thank You Michael Franco Customer Service Manager [email protected]