Kohl'sReviews of kohls.com

Was at kohl’s in Hixson Tn. Last night, got a credit card with. 35% off that was susposed to be good for 2 days, went to Cleveland Tn. Kohl’s to day and they would not accept the 35% saying good for only 24hrs which hadn’t reach the 24 yet but still refused, not the first problem with the Cleveland store.

I had signed up for paperless bills and Kohl's never sent the bill to my email, then sent me to collections for a small balance I completely forgot about because I hardly ever use the credit card, I used it for the discount. They did however send me a "collection" email after they destroyed my credit by sending me to a collections agency. Once I received the collection email which was flagged in my in-box I immediately paid the balance. If I had received any bills I would have paid it immediately. I need to refinance my house and get a car, now I have to wait for my credit to go back up from the 40+ points it dropped. I am cutting my credit card and will NEVER SHOP HERE EVER AGAIN!!! They want to screw you and they don't care...I called and the customer service reps aren't helpful. This place is super sketchy the way they run things. Thanks a lot Kohl's, I am spreading the word to everyone...DO NOT SHOP HERE.

I just cancelled my credit card. I am so tired of click-bait coupons, spending time to make sure I am getting the best price, as I did this morning for over an hour only to find out that a certain coupon could not be used. Then it took 10 to get through to an agent and was told it was too late to cancel my order? Called again and insisted it be cancelled. This store is a scam. Prices change constantly. I don't have the time to play their games. No longer a customer!!!!

Worst management ever because a simple issue could not be solved. The manager had no skills at customer service or problem solving. Will not go back ever. Such a simple thing. They would rather upset a customer than to do the fair and right thing. Goodness. Please take your dollars somewhere else. JJ

Tried to spend $70 of Kohls cash. After I placed the order they canceled due to out of stock. Then I don't get an item but I also don't get the Kohl's cash back because it was a guest check out. THey promise to send an eamil within a week, It never happens. Call them again, they suggest to wait more. It is just a horrible waste of time. When I ask for another product instead they can't help because their system is no letting them do it

Kohls has gone downhill over the years. I used to shop there for everything until was treated terribly at the Fayetteville, NC by some manager. I tried complaining to the kohls customer service until I was transferred for the third time that I figured it doesn't matter at this point. They don't care about people anymore, they just want whatever money they can get from you. I tried an online order and they changed the address of my delivery, so it was returned to them. I called and they said that they could re-do my order. re-did it and said the billing will adjust in 8 days. a month later I call them because I have a payment due when in reality I overpaid them on the last order so they owe me money. Customer Service said that they did the change and to wait another 8 days and then to call back. Is it really my job to call them back and make sure they fix their mess up??? I am soooooo frustrated with them. Won't be shopping there anymore. Thank you so much kohls.

I do shop at Kohl a lot because it's really cheap if you stackup their coupons. They sometimes give out 40% discount code that you have to use within the day on top of their already discounted goods. Their customer service is great as well. Why 3 stars? Because they have inflated prices, bad kohl cash system that's out to cheat you if you do make a return even though it's their fault (sending damaged/used goods/ missing items), and ships fragile or anything in the thin plastic bag. I hate receiving stuff all damaged and ugly.

Ordered pants for my husband to be delivered to my address in Mesa, Az. There system automatically sent it to Alamogordo, NM in my daughter's name (she hasn't lived there in like 6 yrs). I did order a dollhouse years ago & the system put that address as primary.. Kohls said it's my fault, the package was delivered. That address never showed up on the screen.