Kohl'sReviews of kohls.com

This is about Kohl's credit card serviceLESS department. I admit - I made an error and made a double payment; when I called for a refund guess what - they happily take from your account but won't put it back. After a 20 minute fight on the phone I just went with the paper check in the snail mail refund ~ not because I wanted to but this is the only option to get your monies back. My original contact was on 3/22/2021. So I called today 4/1/2021 to find out the status of my check - HAHAHA - I was told it appears from the system that my refund was processed on 3/31/2021 - it took them 9 DAYS to process a refund; then I was told it would take 2-3 weeks MORE to arrive via the mail. The Customer ServiceLESS Supervisor SAM - ID# 2487 - was such a total JERK - so much so he decided he needed to spell out his name for me on the phone. He refused to transfer me to his supervisor for a further complaint. He told me his IS the TOP supervisor; WOW - I guess I was talking to the company owner. LAME. Anyway - no more - like I originally said - this card service sucks and after this I will be cancelling them. Not worth the headaches to get the "sales and discounts" on qualityLESS merchandise. If I conducted myself at my job as he did - I would be out of work. HINT

Kohls recently discriminated against an American made company and we will NOT stand for it - YOU have lost the business of over 75 million people - the poor decision on your part!

This review is for Kohl’s website. Just so everyone knows on kohl’s website I was asked to do a survey and got scammed ! Said a free item then they kept trying to charge my bank account $79.00😡 Not only that they have the worst website can never pay bill or get anything accomplished on there! Get a new website!!!!😡Make sure you don’t fill out surveys for kohl’s

After years of spending hundreds of dollars and trying to believe in Kohl’s having quality items, I am done! After receiving wrong items, bad service, and inferior clothing, I stopped doing business with them in 2019. Like many others I have tried writing a review on their website without any fortune, they refuse to put the truth on their ratings. It has taken me a while to find a site that would have Kohl’s experiences and allow truthful ratings from real customers. These are just a few of the annoying things I have been through. The hemming on clothes comes undone after a couple washes or they do not wash the way the tag explains how to then shrinks to practically nothing, or it stretches to a point of not being able to wear it because the elastic is very low quality. I have been to the stores wasted hours in line returning inferior items, trying to reorder another to replace because they wouldn’t give me my money back or store credit. Spent countless hours on the phone with customer service for items that I was billed for but never shipped to me. Ordered a Cuisinart and a main part for it to function was missing and had to call the manufacturer and wait two months for the part, Kohl’s wouldn’t exchange it during the holiday season, even though I needed it for cooking and baking, it’s the reason I bought it. I am so much happier to be through with the rat race of the “K Cash”! It really was annoying now that I look back.

If I could give them half a star I would. Management is not helpful at all. If you want customer service you may as well go outside and whistle. Very bad company.

We ordered a dress in kohls. The dress quality is very poor. Also they shipped wrong color. When we submitted the review they keep on rejecting the review Stating that the review shipment based not product review if they take the bad review seriously then they should let us know where to report the issue. But they are not

I returned an Amazon item to Kohl's for them to return my item. They gave me a $5.00 discount card. I bought a pair of dress pants and got $5.00 off the retail price. When I went to ring up the sale I gave them my Kohl's credit card. It was declined because I hadn't used it in over a year. I filled out a new application until they asked me for my social security number. I refused to give it to them because they are not a bank or financial institution. They would not accept my credit application because of this. When I went to pay cash for the pants the girl got out her calculator and short changed me over a dollar. I corrected her and had to tell her how much I was due back in change. She did not thank me for the correction or shopping with them or making a purchase. After the sale she just turned and ignored me. I thought it was very poor customer service as well as ridiculous that their cashier could not make change even with a calculator.

They don’t have a contact # on their page. So by the time you find it, after googling it for 30 mins, & you call them, they say it’s “too late” to make any modifications! Wth? I Know I put “ship to me”, & they’re still shipping it to the store, 45mins to 1 hour from where I live. & I don’t want them to cancel it! -The only other option! & I wanted to change the color of a shirt. Should be simple. But nope! Wth?you only have 15 mins to modify an order-even tho, you can NOT find their contact # to do so! & do NOT fall for the “sending u $10” BS! It’s a scam! They’ll charge u $15/month! & they aren’t even associated with Kohl’s. TG I read the fine print before clicking “yes” & “send”. I love buying “Elizabeth & James” clothes, when I can. They’re the ‘only’ clothes I don’t buy at GoodWill. Seriously. I just wish the buying experience wasn’t so unpleasant. This happened the last time I ordered something from them. I don’t want to have to drive an hour away to get my shirt. Plus, pay the S&H fees. Like I’ll have to do in the future. JS. (I prob won’t buy anything in the future online.) They should have free shipping all the time. It’s the only way I’ll ever order anything online. & I don’t do credit cards. Being debt-free is awesome! But KUDOS on NOT SELLING “MYPILLOW”!! That guy sucks. & so does his products. I hate “my pillow”. Threw mine out after I heard he was supporting Trump & his bigoted cronies! 👏 👏 people that think this election was stolen are blind to the fact the GoP really DID try to steal the election, but the Dems did NOT. If they actually watched or read the news on a regular basis, they’d know this. But they think it’s all “fake” bc of the propaganda that their liar n chief spread. So sad-the blind.